Summary
Overview
Work History
Education
Skills
Timeline
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Koen Pope

Hale Center,TX

Summary

Enthusiastic team player with a background in food service and sales. Adept at fostering a welcoming atmosphere and ensuring efficient operations, dedicated to delivering outstanding customer service and enhancing team performance.

Overview

3
3
years of professional experience

Work History

Barista

All About Cha
08.2025 - 12.2026
  • Provided exceptional customer service, enhancing guest experience through personalized interactions and product recommendations.
  • Implemented process improvements to reduce wait times during peak hours, streamlining workflow without sacrificing quality.
  • Trained new baristas on beverage preparation techniques and customer service protocols to maintain team efficiency.
  • Monitored cash register operations, accurately handling transactions while ensuring compliance with financial procedures.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Sales Representative

AT&T
01.2026 - 06.2026
  • Developed strong product knowledge to assist customers with inquiries and purchasing decisions.
  • Provided exceptional customer service, resolving issues to enhance client satisfaction.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Utilized point-of-sale systems to process transactions accurately and efficiently.

Crew Member

Dairy Queen
04.2024 - 07.2025
  • Provided exceptional customer service, ensuring positive experiences for all patrons.
  • Operated point-of-sale system efficiently, processing transactions accurately and promptly.
  • Handled customer inquiries and resolved issues effectively, enhancing overall satisfaction ratings.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards.
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.

Education

High School Diploma -

Home School
Lubbock, TX

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Safe food handling
  • Excellent memory

Timeline

Sales Representative

AT&T
01.2026 - 06.2026

Barista

All About Cha
08.2025 - 12.2026

Crew Member

Dairy Queen
04.2024 - 07.2025

High School Diploma -

Home School