Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Koffi Ahouandjinou

Austin,TX

Summary

Professional candidate, meticulous, analytical, able to exercise objective judgment, and work quickly and efficiently. Excellent written and verbal communication skills in English and French. Looking for more opportunities to learn and increase my portfolio.

Overview

4
4
years of professional experience

Work History

BUSINESS/IMPLEMENTATION ANALYST

Soluta Inc
Austin, TX
01.2022 - Current
  • Designed personalized communication strategies to ensure seamless delivery of services and exceeding client expectations
  • Streamline project timelines by 35% through project management
  • Successfully managed 20+ projects simultaneously, with 90% on-time delivery rate
  • Increased team efficiency by 20% through training of new hires
  • Perform all conversions and validate processes and monitor efficient implementation of all software and hardware solutions for all processes
  • Apply plan specifications for integrating client’s data sources to meet client objectives
  • Demonstrated exceptional conflict resolution skills, resolving complex problems with professionalism, resulting in 90% client satisfaction rate
  • Cultivated atmosphere of continuous learning, encouraging team members to teach, learn and grow together

LOAN SIGNING AGENT

Notarial Offices
Austin, TX
06.2021 - 01.2022
  • Transformed loan signing process into a seamless, stress-free experience for borrowers, resulting in 95% client satisfaction rate
  • Conducted over 200 loan signings with precision and accuracy, ensuring zero errors and 100% compliance with procedure requirements
  • Built trust and rapport with borrowers, providing support and guidance throughout signing process
  • Consistently exceeded client expectations, driving repeat business and referrals through exceptional customer service and attention to details
  • Developing business management goals and objectives that tend to growth and prosperity.

MAP DATA EDITOR/DATA ANALYST

Apple Inc
10.2019 - 06.2021
  • Validate existing map data (including spatial data) while adhering to team policies and guidelines for an optimized map user experience
  • Train and monitor new hires in the usage of client internal software data control
  • Revise existing maps and charts, making all necessary corrections and adjustments
  • Collect information about specific features of the earth, using aerial photography and other digital remote sensing techniques and internal software
  • Examine and analyze data from ground surveys, reports, topographic maps and related charts.

Education

Notary Public Commission NNA and NSA certified -

2021

Bachelor of Business - Economics

Baylor University
2019

Skills

  • Microsoft Offices
  • Jira
  • 834 files
  • SQL Beginner level
  • Communication skills
  • Customer Relationship Management
  • Professional Writing
  • Risk Management
  • Research
  • Self-Management
  • Project Management
  • Critical thinking and Decision-making
  • French Bilingual

Languages

  • English and French

    • Timeline

    BUSINESS/IMPLEMENTATION ANALYST

    Soluta Inc
    01.2022 - Current

    LOAN SIGNING AGENT

    Notarial Offices
    06.2021 - 01.2022

    MAP DATA EDITOR/DATA ANALYST

    Apple Inc
    10.2019 - 06.2021

    Notary Public Commission NNA and NSA certified -

    Bachelor of Business - Economics

    Baylor University

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