Overview
Work History
Education
Skills
Timeline
Generic

Kofi Amonoo

Arlington

Overview

10
10
years of professional experience

Work History

Automotive Manager Operator

Summit Auto Services
Arlington
02.2015 - Current
  • Provided technical support to customers regarding automotive repairs and maintenance services.
  • Resolved customer complaints efficiently while maintaining positive relationships.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Implemented quality assurance protocols to ensure high standards of workmanship.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Maintained garage safety protocols to meet regulatory and company expectations.

Education

BBA - Business Accountancy

University of Cape Coast
Cape Coast, Ghana
08-1993

Skills

  • Technical support
  • Engine diagnostics
  • Quality assurance
  • Customer service
  • Parts ordering
  • Regulatory compliance
  • Customer relationship management
  • Time management
  • Automotive diagnostics
  • Automotive repair
  • Quality standards
  • Customer relations
  • Service writing

Timeline

Automotive Manager Operator

Summit Auto Services
02.2015 - Current

BBA - Business Accountancy

University of Cape Coast

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Kofi Amonoo