Kofi Amonoo
Arlington
Overview
10
10
years of professional experience
Work History
Automotive Manager Operator
Summit Auto Services
Arlington
02.2015 - Current
- Provided technical support to customers regarding automotive repairs and maintenance services.
- Resolved customer complaints efficiently while maintaining positive relationships.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented quality assurance protocols to ensure high standards of workmanship.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Maintained garage safety protocols to meet regulatory and company expectations.
Education
BBA - Business Accountancy
University of Cape Coast
Cape Coast, Ghana08-1993
Skills
- Technical support
- Engine diagnostics
- Quality assurance
- Customer service
- Parts ordering
- Regulatory compliance
- Customer relationship management
- Time management
- Automotive diagnostics
- Automotive repair
- Quality standards
- Customer relations
- Service writing
Timeline
Automotive Manager Operator
Summit Auto Services
02.2015 - Current
BBA - Business Accountancy
University of Cape Coast