Kofie Vanterpool
Tucson,AZ
Summary
I am an enthusiastic and adaptable professional with strong communication skills and a proven ability to learn quickly. My expertise in sales, time management, and technology make me a valuable asset in various situations. I thrive in dynamic environments and bring a positive, can-do attitude to every task.
Overview
7
7
years of professional experience
Work History
Telesales Agent
Afni Call Center
Tucson, AZ
03.2023 - Current
- Answered incoming calls from customers, provided customer service and sales support.
- Identified customer needs and offered solutions to their inquiries.
- Built customer relationships by providing knowledgeable answers to their questions.
- Maintained up-to-date knowledge of company's products, services and promotions.
- Identified customer needs by asking probing questions and actively listening to responses.
- Managed customer accounts, including updating account information as needed.
- Created and distributed instructional materials to support training sessions.
- Collaborated with other trainers to develop effective strategies for teaching.
Crew Member
Chipotle Mexican Grill
Fuquay-Varina, NC
08.2016 - 12.2022
- Accurately took orders and made the correct change at the register
- Prepared food and followed food safety guidelines at all times
- Maintained cleanliness at all times
- Followed closely the original recipes to ensure the same high-quality food every time
- Helped put away merchandise and supplies after truck deliveries
- Worked with management to resolve customer issues as they arise
- Trained others to provide the best experience for the company
Sales Associate
Nerd Power
Tucson, AZ
08.2021 - 12.2021
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Generated leads by networking with existing customers, as well as performed door-to-door surveys to collect customer feedback on services and products.
- Collaborated with team to develop effective, winning sales strategies.
- Taught and trained new sales personnel on customer service and sales techniques.
Education
Bachelor of Science - Engineering Management
University of Arizona
05-2026
Associate of Science - Undeclared
Pima Community College
Tucson, AZ06.2023
Panther Creek High School
06.2017
Skills
- SolidWorks
- AutoCAD
- Writing; Advanced Math, Language, business writing, and knowledge of Word
- Excel, PowerPoint, e-commerce, and sales
- Adaptable
- Mentoring
- Complex Problem-Solving
- Personable Nature
- Time Management
Timeline
Telesales Agent
Afni Call Center
03.2023 - Current
Sales Associate
Nerd Power
08.2021 - 12.2021
Crew Member
Chipotle Mexican Grill
08.2016 - 12.2022
Bachelor of Science - Engineering Management
University of Arizona
Associate of Science - Undeclared
Pima Community College
Panther Creek High School
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