Alexandria Terry
Dallas
Summary
Quality professional with proven track record in enhancing operational efficiency and maintaining high standards of quality assurance. Skilled in managing and mentoring teams to achieve quality objectives and drive process improvements. Known for strong communication and teamwork abilities, adaptable to changing priorities and committed to achieving results.
Overview
7
7
years of professional experience
Work History
Quality Team Leader
Zobele USA
07.2023 - Current
- Assisted in implementing quality control procedures to ensure product compliance with standards.
- Supported team in conducting routine inspections and audits of production processes.
- Collaborated with team members to identify areas for process improvement and efficiency gains.
- Documented findings from quality assessments, contributing to comprehensive reports for management review.
- Engaged in data collection and analysis to help track quality performance metrics over time.
Warehouse Operator
Amazon
02.2021 - 03.2023
- Operated warehouse equipment to facilitate efficient material handling and distribution.
- Ensured accurate order fulfillment by verifying product specifications and quantities.
- Maintained inventory accuracy through regular cycle counts and system updates.
- Collaborated with team members to streamline shipping processes and reduce delays.
Team Leader
Walmart
01.2020 - 04.2021
- Led team in executing operational strategies, enhancing workflow efficiency and productivity.
- Developed training programs for new staff, ensuring consistent understanding of processes and systems.
- Implemented process improvements that streamlined operations and reduced downtime across departments.
Waitress Trainer
Texas Roadhouse
04.2019 - 07.2020
- Trained new staff on service protocols and menu knowledge to ensure consistency in customer experience.
- Developed training materials focused on operational efficiency and customer satisfaction best practices.
- Oversaw onboarding process for new team members, fostering a welcoming environment and promoting teamwork.
- Implemented feedback mechanisms to improve training effectiveness and address performance gaps among staff.
Education
High School Diploma -
Lakeview Centennial High School
Dallas, TXSkills
- Quality control
- Process improvement
- Data analysis
- Team leadership
- Training development
- Inventory management
- Warehouse operations
- Risk assessment
- Coaching and mentoring
Timeline
Quality Team Leader
Zobele USA
07.2023 - Current
Warehouse Operator
Amazon
02.2021 - 03.2023
Team Leader
Walmart
01.2020 - 04.2021
Waitress Trainer
Texas Roadhouse
04.2019 - 07.2020
High School Diploma -
Lakeview Centennial High School