Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable Parts Delivery Driver with expertise in safety. Outgoing hardworker, and a fast learner committed to customer service and efficiency.
Overview
10
10
years of professional experience
Work History
Parts Runner
Mesa Natural Gas Solutions
Casper, WY
12.2022 - Current
Assisted customers with locating desired parts in the warehouse.
Demonstrated leadership by making improvements to work processes and helping to train others.
Loaded and unloaded parts from delivery trucks into designated areas of the warehouse.
Followed safety procedures while loading and unloading products from delivery trucks.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Ensured accurate completion of all paperwork associated with deliveries.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Cleaned interior and exterior of company vehicle at end of shift as needed.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Loaded pallets onto trailers for shipment.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Tied and secured loads to prevent shifting or damage to items.
Understood and followed oral and written directions.
Maintain a professional manner in and outside of work.
Collaborated with others to discuss new opportunities.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Uber Driver
Uber
Casper, WY
10.2021 - 12.2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained vehicle to maximize passenger satisfaction.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Appeared at designated appointments according to schedule.
Offered riders information about local attractions and restaurants.
Received belongings from passengers and safely and securely stowed items and luggage.
Achieved consistently high customer scores due to exceptional service.
Driver/Laborer
Diamond T Services
Casper
07.2019 - 04.2020
While working with Diamond T services, I was employed to routinely drive out to each location we had rented equipment on, During each visit to locations I would check all equipment for damages and check fuel levels
I would fuel all equipment on site this included ( Light towers, Generators, Front end Loaders and skid steers
I would do basic maintenance on all equipment every 5000 or more hours
I would haul equipment back and forth from the field to our shop, Including our fuel trailer.
Performed pre-trip inspections of vehicles prior to departure, including tire pressure, fluid levels, brakes, lights.
Maintained accurate records of deliveries and pickups using company phone and written paperwork.
Provided customer service by answering questions related to delivery status or product information.
Followed company policies and procedures regarding safety guidelines and hazardous materials regulations.
Communicated courteously with customers to ensure satisfaction upon arrival at destination point.
Adhered to assigned routes and followed time schedule; logged hours worked per day accurately.
Adapted driving style according to changing weather conditions such as snow storms or icy roads.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
1 Ton Driver
Homax Oil Sales
Casper
08.2018 - 05.2019
Checked loads to ensure that cargo was secure and distributed evenly.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Reported any incidents involving the truck or its cargo to management immediately.
Assisted with loading and unloading freight when necessary.
Adhered to company policies and procedures related to safety and security standards.
Performed pre-trip inspection checks and reported problems to supervisor.
Drove trucks to and from job sites to deliver supplies.
Sales Associate
The Diamond Store
Casper
08.2017 - 03.2018
Sold jewelry to customers, Used customer service skills to make sure every visit was enjoyable
Helped customers decide on what to buy and made sure they were happy with their the purchase.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Built and maintained relationships with peers and upper management to drive team success.
HomaxTransloader Operator
KC Transportation
Casper
06.2014 - 10.2016
Safely operated a Skid steer for 70-80 hours per week with zero accidents
Experienced in operating heavy equipment during day and night; including hazardous winter environments
Moved over 70 tons of road base, gravel and dirt each week focused on customer satisfaction
Conducted before, during and after routine maintenance in accordance with company policies-saving company valuable down time and large repairs
Trained multiple employees to safely operate Skid Steer with zero safety incidents TRANS LOADER
Confident operator for a Trans Loader; loaded and moved over 4-5 million tons from railcar to semitrailer for road transportation with zero reportable injuries during night/day and hazardous weather
Assisted Quality Control to prevent railcars from departing loaded; cost saving 100K plus in fines and re-transporting frack sand
Complies with PPE while operating heavy equipment around rail yards and heavy traffic; understand the importance of safety and Health, Safety and Environmental impacts
Trained multiple employees to safely operate Trans Loader with zero accidents/incidents HEAVY EQUIPMENT SCALE OPERATOR
Operated Heavy Equipment scale to prevent fines and meet legal safety requirements within company and state regulations
Maintain log to track and document rail cars, companies, weights, and time to document every load departing the area, with great attention to detail.