Summary
Overview
Work History
Education
Skills
Timeline
Generic

Koiya McCoy

Mansfield,TX

Summary

Accomplished Vice President and Risk Manager with over 16 years of experience in financial services, specializing in operational risk, compliance, and quality assurance. Proven expertise in implementing robust risk frameworks, executing Risk and Control Self-Assessments (RCSA), and leveraging advanced MS Excel and SQL skills to drive data-driven decision-making. Recognized for leading cross-functional initiatives, enhancing regulatory compliance, and delivering actionable insights to stakeholders. Skilled in issue management, root cause analysis, and policy alignment to ensure operational resilience and mitigate risks effectively. Adept at fostering collaboration, improving processes, and aligning quality assurance activities with organizational objectives while maintaining a proactive approach to risk and compliance management.

Overview

15
15
years of professional experience

Work History

Independent Risk Management Officer (VP)

Wells Fargo (via TEKsystems)
08.2024 - 12.2024
  • Conducted quality assurance reviews for policies and procedures, ensuring alignment with regulatory requirements and internal risk frameworks.
  • Evaluated third-party vendor processes and controls to ensure alignment with enterprise risk frameworks and compliance with regulatory requirements.
  • Collaborated with cross-functional teams to evaluate RCSA processes and identify areas for improvement.
  • Conducted advanced data analysis using MS Excel and SQL to evaluate operational risks, identifying trends, and supporting strategic decision-making.

Operational Risk Officer (VP)

Citibank
04.2022 - 05.2024
  • Directed the implementation of the MCA framework, ensuring alignment with Citi’s Risk and Control Self-Assessment (RCSA) standards, and partnering with control owners to identify root causes and implement corrective actions.
  • Leveraged SQL and MS Excel to conduct advanced data analysis, generate detailed risk reports, and visualize trends, enabling informed decision-making across business lines.
  • Collaborated with third-party vendors to assess and mitigate operational risks, ensuring compliance with contractual obligations and regulatory standards.
  • Ensured compliance with Risk Control Policies, Control Standards, and Issue Management Policies by conducting quality reviews and maintaining procedural updates.
  • Conducted root cause analyses for operational risk issues, developing and monitoring corrective action plans to align with Citi's Control Framework and regulatory expectations.
  • Acted as a Subject Matter Expert (SME) during audits and reviews, supporting governance initiatives and validating control effectiveness to mitigate risks.

Risk Operations Manager (VP)

Bank of America
05.2018 - 03.2022
  • Led the development and implementation of comprehensive risk management frameworks, effectively identifying and mitigating operational risks across various business units.
  • Streamlined operational processes by introducing best practices and innovative solutions, resulting in enhanced efficiency and a significant reduction in risk exposure.
  • Supervised and mentored a team of risk analysts, fostering a culture of continuous improvement and accountability within the risk management department.
  • Collaborated with cross-functional teams to develop and implement risk mitigation strategies, aligning operational objectives with the organization's risk appetite.

Sr Operational Project Manager (AVP)

Bank of America
05.2010 - 04.2018
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Developed risk assessment dashboards leveraging MS Excel and SQL, providing actionable insights to senior management to drive strategic initiatives.
  • Implemented lifecycle management enhancements for diverse projects, effectively reducing operational risk exposure and ensuring greater compliance with internal standards.

Education

Bachelor of Science - Organizational Leadership

Southern New Hampshire University
Manchester, NH
05-2024

Skills

  • Quality Assurance and Issue Management
  • Audit Planning and Execution
  • Operational Risk Frameworks
  • Data Analysis and Reporting
  • Regulatory Compliance and Oversight
  • Policy and Procedure Assurance
  • Stakeholder engagement
  • Risk Identification and Mitigation
  • RCSA and Control Mapping

Timeline

Independent Risk Management Officer (VP)

Wells Fargo (via TEKsystems)
08.2024 - 12.2024

Operational Risk Officer (VP)

Citibank
04.2022 - 05.2024

Risk Operations Manager (VP)

Bank of America
05.2018 - 03.2022

Sr Operational Project Manager (AVP)

Bank of America
05.2010 - 04.2018

Bachelor of Science - Organizational Leadership

Southern New Hampshire University
Koiya McCoy