Summary
Overview
Work History
Education
Skills
Timeline
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KOKOB TESFAMARIAM

Maple Shade,New Jersey

Summary

Detail-oriented Amazon Associate with over seven years of experience in warehouse operations, specializing in inbound and outbound processes, problem-solving, and quality assurance. Skilled in guiding new associates on safety protocols and PPE use, with a strong commitment to maintaining a safe and efficient workplace.Proven track record in improving efficiency and accuracy in receive, stow, pick, ICQA, and damage management. Dedicated team player with a strong commitment to operational excellence and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Problem Solver

Amazon
Florence, New Jersey
03.2021 - Current
  • Inbound/Outbound Operations: Proficient in all aspects of inbound and outbound processes, ensuring efficient flow and accurate handling of inventory.
  • Pallet Handling and Audits: Experienced in pallet receive and pallet audit.
  • Prep receive :to maintain organization and adherence to quality standards.
  • Safety : Collaborated with the safety team to ensure new associates understand safety protocols, including proper use of PPE, contributing to a safe work environment.
  • Problem Solving and Backlog Management: Resolved issues on operational lines and managed backlog with a focus on reducing the number of zero totes, ensuring minimal delays, and a smooth workflow.
  • ISS Collaboration for Damages: Partnered with the ISS department to address damages and manage problem receives, upholding company standards for quality and accuracy.

Problem Solver

Amazon
Chester, VA
07.2017 - 03.2021
  • Expert in inbound and outbound processes, including receiving, stowing, and picking items accurately and efficiently to meet company performance metrics.
  • Skilled in ICQA (Inventory Control Quality Assurance) and damage assessment, ensuring high-quality standards are maintained across all inventory.
  • Developed problem-solving strategies to resolve operational issues quickly, minimizing downtime and enhancing productivity.
  • Collaborated with cross-functional teams to optimize workflow and implement solutions for operational bottlenecks.
  • Consistently achieved and exceeded performance goals in all areas, contributing to improved warehouse efficiency and accuracy.

Education

Bachelor of Science - Computer Science

University of Maryland Global Campus
Adelphi, MD
10-2024

Associate of Science - Health Science

Brightpoint Community College
Chester, VA
05-2020

Skills

  • Warehouse Operations: Inbound/Outbound, Pallet Receive, Audit, Prep, Receiv, ICQA, Damages
  • Problem Solving: Expertise in resolving issues on operational lines and managing backlog with zero totes
  • Quality Assurance: Ensuring damage control and inventory accuracy through collaboration with ISS
  • Technical Proficiency: Knowledge of warehouse management systems and related operational software
  • Team Collaboration: Strong interpersonal skills, facilitating effective teamwork and coordination

Timeline

Problem Solver

Amazon
03.2021 - Current

Problem Solver

Amazon
07.2017 - 03.2021

Bachelor of Science - Computer Science

University of Maryland Global Campus

Associate of Science - Health Science

Brightpoint Community College

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KOKOB TESFAMARIAM