Kolbie Garcia
Oceanside,CA
Overview
5
5
years of professional experience
Work History
Hair Salon Assistant/Personal Assistant to the Owner
Jet Rhys
04.2023 - Current
- Assisted stylists with daily salon operations and client services.
- Maintained cleanliness and organization of workstations and salon areas.
- Managed appointment scheduling using salon management software.
- Supported inventory management, restocking supplies as needed.
- Prepared clients for services by performing wash and conditioning treatments.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new assistants on salon protocols and best practices.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
Restaurant Hostess
The Rosewood Kitchen
05.2023 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Crew Member Team Leader
Raising Cane's Restaurants
12.2021 - 09.2023
- Supervised daily operations, ensuring adherence to service standards and operational procedures.
- Trained and mentored new crew members on customer service protocols and food safety practices.
- Implemented efficiency improvements in kitchen workflows, enhancing overall productivity during peak hours.
- Assisted management in inventory control, reducing waste through effective stock rotation techniques.
- Conducted regular performance evaluations for crew members, providing constructive feedback for continuous improvement.
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Front of House Employee
Best Pizza and Brew
03.2021 - 12.2021
- Provided exceptional customer service to enhance dining experiences and build repeat clientele.
- Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
- Collaborated with kitchen staff to ensure timely food delivery and address customer inquiries.
- Maintained cleanliness and organization of front-of-house areas to uphold health standards.
- Collaborated with kitchen staff to streamline food preparation and service flow.
- Assisted in training new servers on menu knowledge and service standards.
Education
High School Diploma -
El Camino High School
Oceanside, CALicensed Cosmetologist -
Palomar Institue of Cosmetology
San Marcos, CASkills
- Customer service
- Appointment scheduling
- Salon management software
- Inventory management
- Cash handling
- Team collaboration
- Workflow optimization
- Staff training
- Conflict resolution
Timeline
Restaurant Hostess
The Rosewood Kitchen
05.2023 - 09.2023
Hair Salon Assistant/Personal Assistant to the Owner
Jet Rhys
04.2023 - Current
Crew Member Team Leader
Raising Cane's Restaurants
12.2021 - 09.2023
Front of House Employee
Best Pizza and Brew
03.2021 - 12.2021
High School Diploma -
El Camino High School
Licensed Cosmetologist -
Palomar Institue of Cosmetology