Alayna Kolbosky
Indiana,PA
Summary
Dynamic individual with hands-on experience in the healthcare field and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharm TECH
CVS Pharmacy
05.2023 - Current
- Facilitating prescription processing, including accurate data entry, prescription transfers, and insurance billing
- Providing excellent and empathetic customer service by answering patient questions, resolving concerns, and ensuring a seamless experience at the drive-thru, pick-up, and production workstations
- Maintaining compliance with regulatory standards while collaborating with the pharmacy team to ensure accuracy and timeliness in dispensing medications
- Ability to multi-task and keep calm in intensely busy situations
- Demonstrating adaptability and problem-solving skills in a fast-paced environment to meet patient needs quickly and effectively
Front Desk Receptionist
Indiana University of Pennsylvania
04.2022 - 11.2023
- Performed opening procedures, effectively communicating with staff, students, and the public, both orally and in writing, to provide clear instructions, relay information, and address inquiries
- Utilizing and maintaining proficiency with various office equipment, including telephones, copiers, computer systems, and auxiliary printers, to ensure seamless administrative support
- Following and executing detailed oral and written instructions to maintain operational accuracy and efficiency
Various Positions
WESTMORELAND HOSPITAL
01.2017 - 10.2020
- Gained diverse experience across multiple roles, including dietary support, barista services, and patient care, demonstrating adaptability and a strong work ethic
- Assisted in distributing and sanitizing N-95 masks during the COVID-19 pandemic, ensuring compliance with safety protocols and proper distribution to designated floors
- Provided front desk support, concierge services, and COVID-19 screening, effectively communicating with patients, staff, and visitors
- Transitioned to a patient care technician role, delivering compassionate and efficient support to meet patient needs while collaborating with healthcare teams
Education
BSN program -
Indiana University of Pennsylvania
12-2025
High School -
Hempfield Area High School
Greensburg, PA05.2018
Skills
- BLS/AED certified
- Attention to detail
- Customer service
- Problem-solving
- Time management
Accomplishments
- Documented and resolved medications errors before they could occur.
- Resolved insurance issues and billing errors.
- Collaborated with team of 5 to complete inventory management duties.
- Patient Advocacy- explained medication uses and risks within allowed scope of practice to patients.
Certification
- Basic Life Support Certification (BLS)
Timeline
Pharm TECH
CVS Pharmacy
05.2023 - Current
Front Desk Receptionist
Indiana University of Pennsylvania
04.2022 - 11.2023
Various Positions
WESTMORELAND HOSPITAL
01.2017 - 10.2020
High School -
Hempfield Area High School
BSN program -
Indiana University of Pennsylvania