Kolby Judge
Estero
Summary
Energetic server with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
5
5
years of professional experience
Work History
Ice Cream Server
Manning’s Farm & Dairy
07.2022 - 01.2025
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Barista
Dunkin' Donuts
06.2021 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Cashier
Roba Family Farm
09.2019 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor Of Science - Marketing
Florida Gulf Coast University
Fort Myers, FLHigh School Diploma -
Abington Heights High School
Clarks Summit, PA06.2024
Skills
- Teamwork
- Customer engagement
- Patience and empathy
- Customer service
Accomplishments
Member of National Honors Society at Abington Heights High School.
Timeline
Ice Cream Server
Manning’s Farm & Dairy
07.2022 - 01.2025
Barista
Dunkin' Donuts
06.2021 - 01.2022
Cashier
Roba Family Farm
09.2019 - 11.2020
Bachelor Of Science - Marketing
Florida Gulf Coast University
High School Diploma -
Abington Heights High School
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