Kolby Werra
Prudenville
Summary
Dynamic and detail-oriented professional with experience at Kiss Me Coffee, where I trained new baristas and enhanced workflow efficiency. A friendly team player skilled in cash handling and time management, I excel in delivering exceptional customer service while maintaining high standards of organization and accuracy.
Overview
6
6
years of professional experience
Work History
Barista
Kiss Me Coffee
07.2021 - Current
- Trained new baristas on beverage preparation techniques and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Developed and implemented efficient workflow processes to enhance order accuracy and speed.
- Engaged with customers to provide personalized service and resolve any concerns effectively.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Delivery Driver Helper
UPS
12.2019 - 01.2020
- Assisted drivers in delivering packages, ensuring timely and accurate service.
- Loaded and unloaded delivery vehicles efficiently to optimize delivery routes.
- Supported inventory management by verifying package counts and conditions during transit.
- Maintained communication with drivers to coordinate deliveries and resolve issues promptly.
Education
High School Diploma -
Houghton Lake High School
Houghton Lake, MI06-2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Decision-making
Timeline
Barista
Kiss Me Coffee
07.2021 - Current
Delivery Driver Helper
UPS
12.2019 - 01.2020
High School Diploma -
Houghton Lake High School