Kolten Mueller
Morgantown
Summary
Detail and results-oriented manager with 5 years of experience in administration optimizing operational workflows and improving stakeholder communication. Expertise in budget management, scheduling, and policy updates to ensure seamless department operations. Strong analytical skills and proactive problem-solving contribute to effective team dynamics and strategic initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Marketing Specialist
West Virginia University School of Public Health
Morgantown
05.2024 - Current
- Developed strategic marketing plans for WVU School of Public Health's products, services, and educational launches, enhancing outreach and engagement.
- Conducted market research to identify trends in public health messaging and education.
- Collaborated with stakeholders, faculty, and students to effectively disseminate research findings, improving awareness and understanding in public health.
- Created interview guide, conducted interviews with 25+ stakeholders, and analyzed feedback to identify key performance indicators and opportunities for improvement.
General Contractor
WV Construction Management Group
travel
05.2020 - Current
- Resolved complex construction issues promptly, minimizing project delays.
- Ensured projects stayed on schedule and adapted to changing timelines.
- Prioritized inventory and equipment across multiple sites, enhancing logistical coordination.
- Sourced materials and equipment for construction projects, ensuring optimal organization and availability.
- Implemented waste reduction management strategies.
- Coordinates departmental activities, enhancing operational efficiency.
- Streamlining of Policies & Procedures, ensuring regulatory compliance.
Environmental Services Manager
Xanitos
Morgantown
06.2025 - 01.2026
- Led daily environmental service operations and staff scheduling for 150-bed hospital, ensuring efficient service delivery.
- Developed and implemented corrective action plans, ensuring compliance with regulations and enhancing operational standards.
- Conducted regular inspections to ensure cleanliness and compliance.
- Reviewed completed work for consistency and quality, ensuring conformance with company guidelines and enhancing overall service reliability.
- Collaborated with healthcare staff to address cleaning needs effectively.
- Coordinated with departments to ensure compliance, efficiency, and patient safety.
- Oversaw thorough, accurate and timely reports of project goals.
Barback
Fat Daddy's Bar
Morgantown
05.2024 - 04.2025
- Resolved customer complaints promptly, contributing to a positive atmosphere.
- Coordinated with team members to streamline workflow during peak hours, improving service efficiency.
- Ensured cleanliness and organization of bar area throughout shifts, enhancing guest experience.
- Stocked inventory, ensuring timely replenishment of supplies.
- Ensured facility readiness for federal inspections.
- Monitored KPIs and provided regular updates to senior management.
Barback
Vybe Live Club
Morgantown
02.2024 - 05.2024
- Developed signature beverages that boosted revenue and strengthened patron loyalty.
- Reorganized bar stations to enhance service efficiency.
- Ensured compliance with health and safety regulations consistently.
- Established cleaning schedules, restocked items, and sanitized equipment to mitigate health risks and ensure safety.
- Verified legal age of customers.
- Facilitated onboarding for new staff to ensure effective role performance.
Barback
Mutt's Place
Morgantown
08.2023 - 01.2024
- Oversaw daily operations, managing inventory control and ensuring customer satisfaction through effective order management.
- Managed inventory levels and ordered supplies to maintain optimal stock.
- Organized opening and closing operations to streamline workflows and enhance service readiness.
- Cultivated positive employee and customer relations, fostering an inclusive and welcoming environment.
- Checked customer identification to confirm legal age for purchases.
- Conducted auditing of 2023 credit card receipts, ensuring accuracy and organization.
Administrative Assistant
John Manchin Sr. Healthcare Center
Fairmont
04.2023 - 07.2023
- Generated monthly expense reports for CFO, ensuring compliance with state policies.
- Resolved patient complaints, leading to increased patient satisfaction.
- Prepared the nursing home for its annual survey.
- Enhanced Emergency Preparedness Plan through collaboration with team members, improving response readiness.
- Assisted in designing QAPI boards for policy improvement and analyzed data feedback.
- Developed PIPs for employee productivity improvement.
Administrative Assistant
Paw Prints Veterinary Clinic
Westover
03.2022 - 05.2022
- Supported recruitment by conducting interviews and evaluating candidates to ensure suitable hires.
- Supported billing processes by preparing necessary documentation.
- Refined credit card auditing processes to improve financial accuracy.
- Coordinated inventory management and organized employee records to support operational efficiency.
Administrative Assistant
Summers County ARH Hospital
Hinton
05.2021 - 08.2021
- Partnered with CEO and HR to determine organizational needs and positional requirements.
- Reviewed resumes and scheduled interviews, facilitating the recruitment process for potential employees.
- Streamlined office operations through secretarial duties, reorganizing employee files, coordinating deliveries, answering phone calls, and managing vendor information.
- Connected personally with residents and staff, while rounding, to improve quality of life and workplace
efficiency. - Addressed patient complaints, enhancing overall patient satisfaction.
Education
Master of Science - Health Administration
West Virginia University
Morgantown05.2025
Bachelor of Science - Health Services Management And Leadership
West Virginia University
Morgantown, WV05.2023
Skills
- Project management
- Policy analysis
- Inventory control
- Data visualization
- Microsoft Office suite
- Analytical thinking
- Organizational leadership
- Stakeholder engagement
- Interpersonal communication
- Emotional intelligence
Certification
State Food License
Accomplishments
- Completed 15+ construction or demolition projects through my 10-year career as a general contractor (2017-current)
- Completed 20+ landscaping projects (independently)
Extracurricular Activities
Member of the West Virginia American College of Healthcare Executives, 2023, current
Timeline
Environmental Services Manager
Xanitos
06.2025 - 01.2026
Marketing Specialist
West Virginia University School of Public Health
05.2024 - Current
Barback
Fat Daddy's Bar
05.2024 - 04.2025
Barback
Vybe Live Club
02.2024 - 05.2024
Barback
Mutt's Place
08.2023 - 01.2024
Administrative Assistant
John Manchin Sr. Healthcare Center
04.2023 - 07.2023
Administrative Assistant
Paw Prints Veterinary Clinic
03.2022 - 05.2022
Administrative Assistant
Summers County ARH Hospital
05.2021 - 08.2021
General Contractor
WV Construction Management Group
05.2020 - Current
Master of Science - Health Administration
West Virginia University
Bachelor of Science - Health Services Management And Leadership
West Virginia University