Koltin Pickell
Greenfield Park
Summary
Experienced Golf Cart Attendant with hands-on experience in providing top-notch customer service in a golf course setting. Possess key strengths in customer service, communication, and delivering outstanding guest experiences. Notable for enhancing operational efficiency through effective communication and problem-solving skills. Always maintaining positive relationships with guests while ensuring smooth operations on the course.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Golf Cart Attendant
Lochmor Golf Course
Fallsburg
07.2021 - 11.2024
- I was a golf cart attendant in addition to working in the pro shop.
- Scheduled tee times for customers.
- Handled customer complaints promptly and efficiently.
- Managed customer requests for pricing details, product accessibility, and additional issues..
- Cover as many shifts as I could when there were last minuet call outs.
Golf Cart Attendant
Shawangunk Country Club
Ellenville
07.2021 - 11.2023
- Made great relationships with patrons before and after their rounds.
- Cleaned carts at the end of every shift.
- Served as a resource to train new employees
Education
High School Diploma -
Ellenville High School
Ellenville, NY06-2025
Skills
- Customer service
- Time management
- Inventory management
- Conflict resolution
- Communication skills
- Training others
- Scheduling appointments
- Cart maintenance
- Patience and empathy
- Driving range ball retrieval
- Cart barn maintenance
- Relationship building
- Effective communication
Affiliations
- I am an avid golfer. I hold a +2 handicap, and I plan to play at Utica University
- I am a 3-year varsity athlete for basketball
Certification
- Drivers License
Languages
Spanish
Limited
Accomplishments
- A member of my school's national honors society
- Maintained a 95 GPA throughout high school
- Was an all section athlete for golf
References
References available upon request.
Timeline
Golf Cart Attendant
Lochmor Golf Course
07.2021 - 11.2024
Golf Cart Attendant
Shawangunk Country Club
07.2021 - 11.2023
High School Diploma -
Ellenville High School