Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to jump into a full time IT roll and gain experience.
Overview
6
6
years of professional experience
Work History
Laborer
BadgerSwim Pool
08.2021 - Current
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Cleaned and maintained tools, equipment and worksites.
Maintained pool water quality by conducting regular testing and adjusting chemical levels accordingly.
Tested systems, noting issues and completing preventive maintenance.
Completed backwash procedures using various types of filters.
Supported clients in troubleshooting minor issues over the phone or email, reducing downtime for their pools and spas.
Winterized pools before first area freeze to minimize contamination risk and protect sensitive components from cold damage.
Correctional Officer
Wisconsin Department of Corrections
03.2019 - 07.2021
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Interviewed inmates to obtain information and assess needs.
Education
Associates Degree - Criminal Justice
Southwest Wisconsin Technical College
Fennimore, WI
Cyber Security Certificate - Information Technology
University of Wisconsin, Madison
Madison, WI
10-2025
Skills
Network security
Incident response
System monitoring
Data analysis
Client communication
Problem solving
Attention to detail
Willingness to learn
Time management
Safety awareness
Customer service
Wisconsin Driver's license
Risk assessment
Team collaboration
Phishing detection
Data entry
Critical thinking
Microsoft outlook
Active listening
Goal oriented
Account management
Upselling
Multitasking and organization
Timeline
Laborer
BadgerSwim Pool
08.2021 - Current
Correctional Officer
Wisconsin Department of Corrections
03.2019 - 07.2021
Associates Degree - Criminal Justice
Southwest Wisconsin Technical College
Cyber Security Certificate - Information Technology