Kolton Stoker
College Station,TX
Summary
Resourceful Senior Practice Manager with a background in overseeing operations for high-volume healthcare facilities. Skilled in operational management, strategic planning, and team leadership. Possess skills in communication, problem-solving, and adaptability to drive improvements and achieve organizational goals. Committed to fostering a collaborative environment that promotes growth and excellence.
Overview
11
11
years of professional experience
Work History
Sr. Practice Manager
UTMB CMC, Pack/Luther/Hamilton
Navasota, TX
03.2018 - Current
- Works as a facilitator for the facility management team. Oversee daily operations at Wallace Pack Medical department, which is a 24hr, single-level, type 4 chronic care, type 1 geriatric facility. It accommodates outpatient, wheelchair, CPAP, ADS, 122-bed sheltered housing, and 12-bed infirmary for convalescent/assisted living patients. The facility houses around 1,400 inmates. The O.L. Luther Unit is a 24hr, single-level, type 1 chronic care facility. It accommodates outpatient, CPAP, ADS, and 12-bed assisted living infirmary. The facility houses around 1,300 inmates. J.W. Hamilton Unit is a 12-hour, single-level pre-release facility. It accommodates outpatient patients and houses around 1,200 inmates.
- Oversee weekly distribution of oxygen to continuous oxygen patients. Manage all necessary supplies from the medical warehouse and special orders for clinics.
- Oversee DMS/VCL clinics at all three units. Part of the VCL pilot program at the Pack Unit.
- Ensures daily transportation is set up for patients transporting to Hospital Galveston or Estelle Unit.
- Supervise 12 administrative staff members in their role of supporting patient care.
- Collaborated with physicians and other clinical staff to improve workflow processes.
Practice Manager
UTMB Correctional Managed Care, Bradshaw State Jail/ Billy Moore
Henderson, TX
11.2015 - 03.2018
- Facilitator for facility management team. Oversaw daily operations at the Bradshaw State Jail, which housed around 1,980 inmates, and the Billy Moore Facility, which housed around 500 inmates.
- Supervised 7 administrative staff in their role of supporting patient care.
- Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
- Provided leadership and guidance to the medical team in order to meet goals and objectives during FMT and QIQM meetings.
Interim Practice Manager
UTMB CMC, Beto/Powledge/Gurney
Palestine, TX
05.2016 - 07.2016
- Oversaw daily operations at Beto, Powledge, and Gurney Facility in the interim.
- Ensured all formal/ informal grievances, QIQM meeting, FMT meetings, weekly supply orders, Kronos time requests, and remedied patient/ staff member issues were addressed.
- Monitored and inspected staff processes to eliminate hazards posed by staff, while ensuring continuous compliance with policy.
Sales Manager
At Home Healthcare
02.2015 - 11.2015
- Develop annual individual/organizational strategic sales plan in coordination with the Director of Sales and Marketing. Identify and develop new business opportunities, resulting in increased sales and revenue.
- Maintain accurate documentation of physician, hospital, and other referral source staff contacts.
- Regularly provide the Director with research and statistical marketing reports for the geographic location.
Community Based Alternative Program Manager
At Home Healthcare
06.2013 - 02.2015
- Oversee client and provider relations in Gregg County, Rusk County, and evaluate job performance of subordinates. Closely work with RN case managers assigned to corresponding region.
- Actively resolve conflicts between employees and clients. Facilitate temporary staffing and employee work scheduling.
- Prepare and process required documents, and update health records of patients. Communicate with subordinates to manage payroll discrepancies and issues.
Education
MBA - Healthcare Management
University of Phoenix
Tempe, AZ11.2017
Bachelor of Science - Kinesiology
University of Texas At Tyler
Tyler, TX05.2011
Skills
- Excel, PowerPoint, Outlook, Kronos, Pearl EMR, EPIC
- Employee Training
- Interdepartmental Coordination
- Managing Practice Operations
- Biweekly Payroll Processing
- Operational Efficiency
- Staff Management
- Records Management
- Schedule Management
- Supplies Ordering
Timeline
Sr. Practice Manager
UTMB CMC, Pack/Luther/Hamilton
03.2018 - Current
Interim Practice Manager
UTMB CMC, Beto/Powledge/Gurney
05.2016 - 07.2016
Practice Manager
UTMB Correctional Managed Care, Bradshaw State Jail/ Billy Moore
11.2015 - 03.2018
Sales Manager
At Home Healthcare
02.2015 - 11.2015
Community Based Alternative Program Manager
At Home Healthcare
06.2013 - 02.2015
MBA - Healthcare Management
University of Phoenix
Bachelor of Science - Kinesiology
University of Texas At Tyler
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