Summary
Overview
Work History
Education
Skills
Custom
Hobbies and Interests
Personal Information
Languages
Websites
Certification
Affiliations
References
Timeline
Generic
Komal Azam

Komal Azam

Lahore

Summary

Dynamic and results-driven professional with extensive experience in customer service at Voice Tech International. Proven expertise in point of sale operations and exceptional communication skills. Adept at upselling and cross-selling, consistently delivering the best travel deals while fostering strong client relationships. Passionate about enhancing customer experiences and driving team success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier

Ristorante Sushi Cheng
Perugia
12.2021 - 10.2023
  • My responsibility was as a cashier and handling all over system for inventory opening and closing balance
  • Have a good time in this company and learned a lot

Barista

Ristorante Nagoya
Perugia
08.2020 - 08.2021
  • I have done work in this restaurant as a senior Barista

Travel Consultant

Voice Tech International
Lahore
01.2016 - 08.2019
  • Handling Customer service queries
  • Up selling / Cross Selling
  • Providing Best Cheapest rates to customer according to the Market
  • Consulting best deals with customers for their international travel and tourism trips

Customer service Representative

Logic Strings
Lahore
05.2013 - 10.2015
  • Taking customer service Calls
  • Handling queries via calls/ Web enquiry, up selling/ Cross selling
  • Learning new products for introduction to new clients

Education

MS - Petroleum Geology

Universitas del Perugia
Perugia, Italy
04.2025

BS. - Geography

Government College University
Lahore, Pakistan
09.2018

Intermediate -

Higher Secondary School, BISE
Lahore, Pakistan
08.2014

Secondary School -

Sanjan Nagar Public Education School
Lahore, Pakistan
05.2012

Skills

  • Web and graphic design
  • Customer service
  • Team collaboration
  • Petroleum exploration
  • Data interpretation
  • Microsoft works
  • Communication skills
  • Team-leading skills
  • Management Skills
  • Time management skills
  • Physical stamina
  • Return and exchange processing
  • Multitasking Abilities
  • Point of sale operation
  • Cash handling expertise
  • Hospitality and accommodation
  • Written and verbal communication

Custom

Professional, Advanced, Native

Hobbies and Interests

  • Love to Read Books.
  • Love for travelling abroad.

Personal Information

  • Date of Birth: 02/08/97
  • Gender: Female
  • Nationality: Pakistan
  • Driving License: No
  • Marital Status: Single

Languages

English
Professional
Italian
Professional
Spanish
Elementary
Urdu
Full Professional
Punjabi
Professional

Certification

  • Web and Graphic Designing Diploma (2 Years)
  • US Consulate English Language Course (2 years)
  • Drone Technology workshops

Affiliations

  • Browsing
  • Exploring Tech world

References

References available upon request.

Timeline

Cashier

Ristorante Sushi Cheng
12.2021 - 10.2023

Barista

Ristorante Nagoya
08.2020 - 08.2021

Travel Consultant

Voice Tech International
01.2016 - 08.2019

Customer service Representative

Logic Strings
05.2013 - 10.2015

MS - Petroleum Geology

Universitas del Perugia

BS. - Geography

Government College University

Intermediate -

Higher Secondary School, BISE

Secondary School -

Sanjan Nagar Public Education School

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