Experienced Insurance Agent with a strong background in client relationship management and insurance product knowledge. Proven ability to develop tailored insurance solutions, enhance customer engagement, and maintain high client satisfaction through effective follow-ups. Committed to leveraging innovative IT solutions and process improvements to drive operational efficiency in the insurance sector.
Open To Work
Hi, I’m
Komia Buma
Oklahoma City
Summary
Overview
4
years of post-secondary education
9
years of professional experience
Work History
GFI
Insurance Agent
05.2025 - Current
Job overview
- Developed strong relationships with clients to understand their insurance needs.
- Delivered tailored insurance policy information and options to meet client needs.
- Conducted regular follow-ups to ensure client satisfaction and retention.
Self-EmployedOklahoma City
Independent IT & Digital Solutions Consultant
06.2023 - Current
Job overview
- Committed to delivering exceptional user support and leveraging innovative IT solutions to drive operational efficiency.
- Ensured high-quality IT support by troubleshooting and resolving technical problems for diverse clients.
- Implemented cost-effective technology solutions tailored to the needs of small businesses.
We Care LLCOklahoma City
IT & Document Support Associate
11.2022 - Current
Job overview
- Enhanced internal operations through organized file systems and streamlined document management.
- Maintained structured digital records and optimized workflows for improved access.
Church OrganizationOklahoma City
IT Professional (Volunteer)
01.2019 - Current
Job overview
- Acted as primary IT support for church operations, maintaining seamless technology functionality.
- Managed maintenance and troubleshooting of computers, software systems, and digital tools.
Intel (Supporting Boeing)Oklahoma City
IT Support Intern
01.2017 - 05.2018
Job overview
- Diagnosed and resolved computer hardware and software issues to ensure uninterrupted productivity.
- Guided users in system navigation and issue resolution, promoting adherence to best practices.
Education
Coursera
Agile Project Management Certification from Agile Project Management
07.2022 - 05.2026
University Overview
Coursera
Scrum Master Certificate from Scrum Master
06.2021 - 07.2021
University Overview
Oklahoma City Community College (OCCC)Oklahoma City
Certification from Computer Science
University Overview
Major Coursework
Skills
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkPart TimeGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$25/hr - $50/hrPersonal Information
Personal Information
Title: Technical Support SpecialistTimeline
Insurance Agent
GFI
05.2025 - Current
Independent IT & Digital Solutions Consultant
Self-Employed
06.2023 - Current
IT & Document Support Associate
We Care LLC
11.2022 - Current
Coursera
Agile Project Management Certification from Agile Project Management
07.2022 - 05.2026
Coursera
Scrum Master Certificate from Scrum Master
06.2021 - 07.2021
IT Professional (Volunteer)
Church Organization
01.2019 - Current
IT Support Intern
Intel (Supporting Boeing)
01.2017 - 05.2018
Oklahoma City Community College (OCCC)
Certification from Computer Science
05.2019