Konesha Malone
Fort Worth
Summary
Detail-oriented CDL Class B Driver with expertise in defensive driving techniques and vehicle inspections. Committed to adhering to DOT regulations and maintaining accurate logs to ensure safety and professionalism in all driving operations.
Overview
10
10
years of professional experience
Work History
CDL Class B Driver
Premier Truck Group
Fort Worth, TX
01.2024 - 12.2026
- Operated commercial vehicles safely in compliance with DOT regulations.
- Maintained accurate logs of driving hours and vehicle inspections.
- Delivered goods efficiently while optimizing route planning for timely arrivals.
- Conducted pre-trip and post-trip vehicle inspections to ensure safety standards were met.
- test drive trucks for service department
- deliver vehicle to customers and pickup vehicles when necessary
- maintain a clean work environment
Insurance Agent
Liberty National Life Insurance Company
Fort Worth, TX
07.2021 - 09.2023
- Developed personalized insurance plans to meet client needs and enhance satisfaction.
- Conducted thorough risk assessments to identify coverage gaps and recommend appropriate solutions.
- Managed client relationships, ensuring timely follow-ups and effective communication regarding policy updates.
- Educated clients on policy features, benefits, and claims processes to facilitate informed decision-making.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Customer Service Representative
One Main Financial
Fort Worth, TX
01.2017 - 08.2020
- Resolved customer inquiries efficiently, ensuring high satisfaction and retention rates.
- Assisted in processing loan applications, adhering to compliance regulations and company policies.
- Maintained accurate customer records using CRM systems, enhancing data integrity and accessibility.
- Collaborated with team members to streamline communication processes, improving response times.
- processing calls from internal and external customers
- tracking the reason for each call ensure successful resolution
Education
High School Diploma -
Dunbar High School
Fort Worth, TX06-2016
Skills
- Defensive driving techniques
- Logbook maintenance
- Emergency response readiness
- Professionalism and punctuality
- Vehicle inspection expertise
- Safe driving practices
- Passenger transportation
- GPS navigation proficiency
- Record keeping
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Attention to detail
- Material handling
- Sorting and labeling
- Pallet jack handling
- Shipping and receiving
- Data entry
- Life insurance
- Policy writing
- Property insurance
Timeline
CDL Class B Driver
Premier Truck Group
01.2024 - 12.2026
Insurance Agent
Liberty National Life Insurance Company
07.2021 - 09.2023
Customer Service Representative
One Main Financial
01.2017 - 08.2020
High School Diploma -
Dunbar High School