Konisha Lamb
Leland,NC
Overview
24
24
years of professional experience
Work History
Correction Officer
NYC Department Of Corrections
Astoria, New York
06.2006 - 12.2023
- Maintained daily logs of shift activity.
- Worked in personnel where I scheduled over 600 officers for their daily post , which also included answering question based on officers needs
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
Clerical Associate
NYC Office Of Child Support
Brooklyn, NY
06.2000 - 06.2006
- Sorted and distributed incoming mail to appropriate departments.
- Maintained filing systems, both electronically and in paper form.
- Answered customer inquiries via phone and email.
- Inputted data into spreadsheets for record keeping.
- Prepared documents such as memos, letters, reports, charts, graphs and presentations.
- Provided administrative support to senior managers with assigned projects.
- Performed receptionist duties such as greeting visitors and answering calls.
- Updated employee records in the database system according to changes in job titles or salaries.
- Directed clients and guests to correct departments, rooms, and staff members.
Education
Liberal Arts And Sciences
New York City College of Technology of The City University of New York
Brooklyn, NY06-1998
Skills
- Data Entry
- Paperwork Processing
- Appointment Scheduling
- Conflict Resolution
- Clerical Support
- Spreadsheets
- Computer Proficiency
- Security Procedures
- Ethical standards of conduct
Timeline
Correction Officer
NYC Department Of Corrections
06.2006 - 12.2023
Clerical Associate
NYC Office Of Child Support
06.2000 - 06.2006
Liberal Arts And Sciences
New York City College of Technology of The City University of New York