Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Konner Swann

Frederick,MD

Summary

Highly motivated communications student with a strong foundation in digital strategy and data analytics. Possessing an Associate's Degree in Communications and currently pursuing a Bachelor's in Communications and Media Studies at Arizona State University. Hold multiple certifications in Google Ads and Google Analytics, demonstrating a commitment to creating and optimizing impactful digital campaigns. Eager to apply a blend of theoretical knowledge and practical skills to a social media internship, contributing to the development of engaging, data-informed content and community-building initiatives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
Frederick, MD
04.2024 - Current
  • Provided excellent customer service to enhance dining experiences.
  • Took and processed customer orders accurately and efficiently.
  • Maintained cleanliness and organization of dining area and service stations.
  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Demonstrated menu knowledge to guide customers in meal selections.
  • Provided excellent customer service to ensure satisfaction.

Server/Bartender/Truck Unloader

Olive Garden Restaurant
Frederick, MD
10.2020 - 04.2024
  • Provided exceptional customer service to ensure guest satisfaction and comfort.
  • Prepared and served a variety of cocktails and beverages to customers.
  • Engaged with customers to provide excellent service and build rapport.
  • Unloaded freight from trucks using forklifts and pallet jacks.
  • Inspected incoming shipments for damage and accuracy.

Education

Associate of Arts - Journalism And Mass Communication

Frederick Community College
Frederick, MD
06-2024

Bachelor of Arts - Mass Communication And Media Studies

Arizona State University
Tempe, AZ

Skills

  • Social media analytics
  • Effective communication
  • Service quality assurance
  • Adaptability to feedback
  • Integrated marketing communications
  • Content creation

Certification

  • Google Analytics Certification
  • Google Ads Certification
  • Safe Alcohol Sales Certification

Accomplishments

  • Frederick Community College Deans List

Affiliations

  • Writer for Frederick Community College Student Newspaper

References

References available upon request.

Timeline

Server

Texas Roadhouse
04.2024 - Current

Server/Bartender/Truck Unloader

Olive Garden Restaurant
10.2020 - 04.2024

Associate of Arts - Journalism And Mass Communication

Frederick Community College

Bachelor of Arts - Mass Communication And Media Studies

Arizona State University

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