Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Waitman

Michaela Waitman

MI

Summary


Recent graduate with foundational knowledge in Communications and Public Relations and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.

Overview

6
6
years of professional experience

Work History

Server & Bartender

Flushing Valley Country Club
03.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set a positive tone for the entire dining experience as incoming guests' first contact point.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.

Marketing and Social Media Intern

National STEM Honor Society
04.2023 - 08.2023
  • Created engaging content to catch the attention of potential customers.
  • Conducted daily updates to social media profiles to boost the company's online presence.
  • Collaborated with the marketing team to create visually appealing graphics and multimedia content.
  • Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
  • Analyzed social media performance metrics, identifying trends and opportunities for improvement.
  • Developed creative and unique campaign visuals, including videos, GIFs, and images.

Sales Associate

Express Factory Outlet
10.2022 - 04.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Volunteer

Holy Angel's Soup Kitchen
01.2019 - 12.2022
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Facilitated community outreach to expand participation and support.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Volunteer

Whaley's Children Center
12.2019 - 08.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Represented the organization positively and professionally while providing the community with much-needed services.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Bachelor of Arts - Digital Communications And Multimedia

Michigan State University
East Lansing, MI
12-2024

Skills

  • Social Media Branding
  • Social Media Analytics
  • Social media planning
  • Social media graphics
  • Social Media and Marketing
  • Collaborative mindset
  • Editing skills
  • Writing and oral communication
  • Content Writing

Timeline

Server & Bartender

Flushing Valley Country Club
03.2024 - Current

Marketing and Social Media Intern

National STEM Honor Society
04.2023 - 08.2023

Sales Associate

Express Factory Outlet
10.2022 - 04.2023

Volunteer

Whaley's Children Center
12.2019 - 08.2022

Volunteer

Holy Angel's Soup Kitchen
01.2019 - 12.2022

Bachelor of Arts - Digital Communications And Multimedia

Michigan State University

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Michaela Waitman