Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Konny Lino

Konny Lino

Haledon,NJ

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Walgreens
River Vale, NJ
11.2021 - Current
  • Established customer service standards and monitored staff compliance.
  • Created weekly work schedules for store personnel.
  • Resolved customer complaints in a timely manner.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Delegated work to staff, setting priorities and goals.

Assistant Store Manager

Walgreens
11.2017 - 11.2021
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Coached and developed store associates through formal and informal interactions.

Education

High School Diploma -

Passaic High School
Passaic, NJ
06-2019

Cosmetology

Capri Institute of Hair Design
Clifton, NJ

Skills

  • Risk Management
  • Loss Prevention
  • Project Management
  • Operational budgeting
  • Employee Training
  • Operations Management
  • Payroll Management
  • Team Development
  • Store Merchandising
  • Customer Service Management

Accomplishments

  • Received many awards for being number one in the company for selling the most product in one day in beauty.

Certification

  • pharmacy technician certified
  • Immunized certified
  • CPR certified

Languages

English
Professional
Spanish
Professional

Timeline

Store Manager

Walgreens
11.2021 - Current

Assistant Store Manager

Walgreens
11.2017 - 11.2021

High School Diploma -

Passaic High School

Cosmetology

Capri Institute of Hair Design

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Konny Lino