Konrad Williams
Houston,TX
Summary
Results-oriented professional with a diverse background in sales, customer service, and construction. Known for delivering exceptional results through attention to detail, a strong work ethic, and commitment to integrity. Thrives in fast-paced environments and excels at multitasking. Demonstrates the ability to adapt and contribute effectively, whether working collaboratively or independently. Goal is to find an environment that values a diverse skill set and passion for surpassing expectations, ultimately driving organizational growth. Eager to learn and tackle any challenge that comes my way.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inside Sales Coordinator
Texas State Rentals
03.2024 - 06.2024
- Served as a primary point of contact for walk-in customers and inquiries over the phone, consistently delivering exceptional customer satisfaction
- Efficiently dispatched haul trucks to ensure streamlined logistics and operational effectiveness
- Coordinated equipment rental orders and demonstrated a thorough understanding of customer equipment requirements, available brands, and pricing structures
- Collaborated closely with internal teams to optimize workflow efficiency and ensure seamless customer experiences throughout the rental process
Sales Representative
DaBella Home Remodeling
07.2023 - 11.2023
- Increased revenue growth, closing 22% of customers
- Provided ongoing sales training and coaching to team members to improve their skills and performance
- Conducted market research and analysis to identify new business opportunities
- Leveraged negotiation and communication skills; ensured active listening and effective problem resolution
- Developed customized home improvement solutions tailored to each customer's needs and preferences
Car Sales Consultant
Tomball Ford
03.2023 - 07.2023
- Increased revenue by over $100,000 in just three months
- Utilized persuasion and negotiation skills to close deals and increased overall profit margins
- Maintained a reporting structure and recorded sales and inventory to a CRM software
- Identified market trends and competitor analysis to suggest strategic pricing and promotional strategies to increase sales and market share
- Excelled at building relationships with customers and successfully closing deals
Concrete Laborer/ Foreman
Williams Concrete
01.2021 - 03.2023
- Carried out several different physical labor tasks on the construction site; operated heavy machinery
- Overseen activities pertaining to concrete, placement, installation, finishing, and curing
- Delegated tasks to concrete laborers and ensured concrete structures met company standards
- Maintained accurate records of the number of hours worked and materials used for each project
- Followed safety protocols at all times while on the worksite
Catering Manager
Cayenne Creole Cuisine
02.2022 - 02.2023
- Initiated weekly food projects and events, determined resources, evaluated feasibility, and defined goals
- Planned weekly to cater, advertise, create budget, set schedule, establish team, and prep food
- Executed tasks, controlled and monitored progress, and made adjustments related to food operations
- Closed the project, ensured all tasks were completed, and reflected on lessons learned
- Identified food trends and created menu options to attract new customers and keep existing ones engaged
Brand Ambassador
Stryve Foods
08.2019 - 03.2020
- Promoted brand awareness through effective communication and engaged customers at various events
- Executed successful marketing campaigns by distributing promotional materials
- Demonstrated product knowledge and provided exceptional customer service to increase sales
- Managed current inventory levels, stocked merchandise, and processed purchase orders
- Conducted market research to identify key demographics and consumer preferences for Stryve Foods products
Benefits Coordinator
Aflac
08.2018 - 09.2019
- Performed administrative duties such as processing enrollment forms, updating records, and responding to inquiries from employees regarding their benefits packages
- Actively prospected and acquired new customers through networking, referrals, and marketing campaigns
- Identified clients unique needs and provided tailored solutions to ensure optimal coverage and risk mitigation
- Resolved client inquiries and issues promptly and professionally; increased customer satisfaction and retention
Marketing Internship
Mr. Delivery
10.2015 - 01.2017
- Managed social media to increase brand visibility and engagement, resulting in a 20% increase in followers
- Collaborated with teams to plan and execute promotional events and trade shows
- Developed strategies to effectively reach and engage target market and maximized lead generation opportunities
- Created innovative campaigns to drive customer acquisition and retention, leveraging marketing trends to optimize performance and ROI for marketpresence
Education
Bachelor of Science (B.S.) - Marketing
Southern University and A&M College
Baton Rouge, LA12.2020
Bachelor of Science (B.S.) - Business Management
Southern University and A&M College
Baton Rouge, LA12.2020
Skills
- Sales Strategy
- Lead Generation
- Salesforce
- CRM Software
- Logistics Coordination
- Contract Negotiation
- Cold Calling
- Prospecting
- Project Planning
- Team Leadership
- Budgeting
- Construction Processes
- Automotive Knowledge
- Heavy Equipment Operation
- Problem Solving
- Communication
- Customer Service
- Project Management
- Social Media Management
- Market Research
- Data Analysis
- Objection handling
- Microsoft Excel
- Inventory Management
- Point of Rental Software
Certification
- ServSafe Manager, National Restaurant Association
- Foundations of Project Management, Google
- Project Initiation, Google
- Advanced Analytics, Google
- Fundamentals of Digital Marketing, Google
- Content Marketing, HubSpot
Timeline
Inside Sales Coordinator
Texas State Rentals
03.2024 - 06.2024
Sales Representative
DaBella Home Remodeling
07.2023 - 11.2023
Car Sales Consultant
Tomball Ford
03.2023 - 07.2023
Catering Manager
Cayenne Creole Cuisine
02.2022 - 02.2023
Concrete Laborer/ Foreman
Williams Concrete
01.2021 - 03.2023
Brand Ambassador
Stryve Foods
08.2019 - 03.2020
Benefits Coordinator
Aflac
08.2018 - 09.2019
Marketing Internship
Mr. Delivery
10.2015 - 01.2017
Bachelor of Science (B.S.) - Marketing
Southern University and A&M College
Bachelor of Science (B.S.) - Business Management
Southern University and A&M College
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