Konstantin Ivanov
Antelope,CA
Summary
Seasoned professional with 5 years of experience in operations management, team leadership, and quality control. Expertise in contract management, parts procurement, and project coordination. Seeking a role as an Assistant Superintendent, Project Manager, Supervisor, Manager, to leverage skills in effective communication, customer service, and business development. Currently Attending school for BS in Project management with an expected graduation date in fall of 2025.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cabinet Service Technician
VINTAGE DESIGN
08.2022 - 06.2023
- Upheld stringent quality control protocols, facilitating extensive inspections and promptly addressing potential issues to maintain superior product standards and customer satisfaction
- Managed parts procurement effectively, sourcing necessary components efficiently while fostering robust supplier relationships to ensure constant availability of required materials
- Collaborated extensively with both construction management teams and internal office staff, providing regular updates and addressing concerns to ensure smooth project coordination
- Prioritized exceptional customer service, scheduling and attending client meetings, responding to inquiries, and offering expert guidance throughout the project, leading to strong client relationships
- Administered company vehicle and supply operations, conducting regular maintenance, inspections, and repairs, while managing optimal inventory levels to ensure uninterrupted operations.
Lead Cabinet Installer
PGCG
04.2022 - 08.2022
- Conducted routine maintenance and inspections on company vehicles, promptly addressing mechanical issues to uphold an efficient transportation system
- Orchestrated detailed discussions with clients to collect exact measurements, enabling the creation of tailored cabinet installation plans that met unique needs and preferences
- Evaluated and measured kitchen and bathroom spaces, using industry expertise to design accurate layouts that maximized space utilization and functionality
- Oversaw the precise demolition and installation of kitchen and bathroom cabinets, from removal of existing units to surface preparation and expert installation, delivering seamless and superior results.
Cabinet Service Technician
Timberlake Cabinetry
08.2021 - 04.2022
- Quality Control: Executed meticulous inspections, enforcing strict quality measures and swiftly rectifying defects to uphold excellent product quality and customer satisfaction
- Inventory Management: Demonstrated proficiency in sourcing and acquiring necessary parts efficiently, ensuring continued service and cost-effectiveness
- Interdepartmental Communication: Maintained robust communication with construction teams and internal office, enabling seamless project coordination and prompt resolution of inquiries
- Customer Service: Scheduled and attended client meetings, functioning as a reliable consultant, providing expert advice and ensuring client satisfaction throughout the service process
- Logistics and Inventory Management: Oversaw company vehicle and supply management, performing regular maintenance checks and managing stock levels of crucial supplies, mitigating downtime and enhancing operational efficiency.
Director of Operations
ILZA.INC
03.2019 - 03.2022
- Managed and oversaw contracts to ensure compliance, timely deliveries, and high client satisfaction; optimized contract terms to balance profitability and client relations
- Led a team of professional drivers, instilling a culture of excellence and continuous improvement; conducted evaluations and implemented training programs to boost efficiency
- Maintained superior customer service by addressing inquiries promptly, resolving issues, and sustaining positive client relations; communicated regularly with clients regarding shipment statuses and other relevant information
- Identified and secured new contract opportunities to enlarge client portfolio and revenue; nurtured relationships with potential clients and industry partners to foster strategic alliances
- Regularly assessed and improved operational processes to enhance efficiency, reduce costs, and improve performance; identified areas for improvement and implemented best practices to increase productivity and profitability.
Installer Team Lead
East Coast Cabinets
08.2019 - 01.2020
- Successfully secured new business agreements through expert negotiation, comprehensive industry insight, and strategic alliances, leading to substantial client base expansion and increased revenue
- Provided superior customer service, acting as the primary contact for clients to address inquiries and resolve issues, ensuring consistent client satisfaction throughout the entire contract process
- Effectively managed and maintained company resources, including vehicle fleet and supplies, conducting regular inspections and upkeep to ensure operational efficiency and minimal downtime
- Demonstrated excellence in cabinet assembly and installation, adhering to precise measurements and industry standards to ensure high-quality results that met client specifications.
Cabinet Service Technician
Timberlake Cabinetry
10.2017 - 03.2019
- Conducted comprehensive quality assurance inspections and immediately rectified any identified issues, ensuring the delivery of premium products and achieving high customer satisfaction
- Streamlined the parts ordering and replacement process, sourcing necessary components efficiently and cost-effectively, resulting in seamless service and minimal project delays
- Established and maintained effective communication with various teams, facilitating smooth project coordination and workflow, while also providing exceptional customer service by addressing inquiries and ensuring complete satisfaction
- Managed company vehicles and supplies efficiently, conducting regular maintenance checks and managing inventory, thereby minimizing service interruptions and enhancing operational efficiency.
Education
Bachelors of science, Project management -
Colorado Technical Institute
Colora Springs, CO06.2025
General Education in Business management -
American River College
Sacramento, CA06.2006
Professional Education in Massage Therapy -
National Holistic Institute
Sacramento, CA01.2006
High School Diploma -
Highands H.S.
Sacramento, CA05.2003
Skills
- Negotiation
- Hand Tools
- Team Management
- Commercial Driving
- Communication Skills
- Driving
- Customer Service
- Service Technician Experience
- Power Tools
- Construction Management
- Blueprint Reading
- Project Management
- Renovation
- Leadership
- Supervising Experience
- Conflict Management
- Construction
- Microsoft Office
- Carpentry
- Precision Measurements
- Cabinet Installation
- Hardware and Accessories
- Finishing and Refinishing
- Troubleshooting and Repairs
- Attention to Detail
- Drywall
- Material Selection
- Inventory Control
- Custom Cabinet Design
- Administrative Experience
- Schedule Management
- Appointment Scheduling
- Project Scheduling
- Handyman Experience
- Heavy Equipment Operation
- Vehicle Maintenance
- Work Under Pressure
- Construction Equipment
- Process Improvement
- Project Coordination
- Meeting Facilitation
- Records Management
Certification
- TWIC Card
- EPA LEAD Renovator initial 1039 August 2022 to August 2027
- Harassment prevention for Supervisors September 2022 to Present
- HRCI (577748): 2.0 Credits
- SHRM (22-K6HUQ): 2.0 Credits
- MCLE: 2.0 Credits
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Native or Bilingual
Timeline
Cabinet Service Technician
VINTAGE DESIGN
08.2022 - 06.2023
Lead Cabinet Installer
PGCG
04.2022 - 08.2022
Cabinet Service Technician
Timberlake Cabinetry
08.2021 - 04.2022
Installer Team Lead
East Coast Cabinets
08.2019 - 01.2020
Director of Operations
ILZA.INC
03.2019 - 03.2022
Cabinet Service Technician
Timberlake Cabinetry
10.2017 - 03.2019
Bachelors of science, Project management -
Colorado Technical Institute
General Education in Business management -
American River College
Professional Education in Massage Therapy -
National Holistic Institute
High School Diploma -
Highands H.S.
- TWIC Card
- EPA LEAD Renovator initial 1039 August 2022 to August 2027
- Harassment prevention for Supervisors September 2022 to Present
- HRCI (577748): 2.0 Credits
- SHRM (22-K6HUQ): 2.0 Credits
- MCLE: 2.0 Credits
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