Kooper Anderson
Laramie,WY
Summary
Dynamic and dependable, with a proven track record at TopGolf for enhancing guest experiences through exceptional service and problem-solving. Skilled in electrical tasks and team leadership, demonstrated at Southpaw Electric and Turf Paradise. Excels in communication and safety awareness, ensuring project success and team efficiency without compromising quality.
Overview
4
4
years of professional experience
Work History
Guest Services Associate
TopGolf
11.2021 - 05.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
- Gave information about area attractions and provided directions.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
Electrical Apprentice
Southpaw Electric
06.2023 - Current
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
Snow Plow Crew Lead
Turf Paradise
10.2020 - Current
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Education
Construction Management
University of Wyoming
Laramie, WYSkills
- Safety awareness
- Problem solving
- Communication
- Team skills
- People skills
- Heavy Lifting
- Dependable and Responsible
- Troubleshooting skills
Timeline
Electrical Apprentice
Southpaw Electric
06.2023 - Current
Guest Services Associate
TopGolf
11.2021 - 05.2023
Snow Plow Crew Lead
Turf Paradise
10.2020 - Current
Construction Management
University of Wyoming
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