Kora Queen
Englewood,Tennessee
Summary
Experienced School Counselor specializing in crisis intervention, student counseling, and academic planning. Implements tailored support strategies for at-risk students, enhancing academic and personal outcomes. Skilled in behavioral assessment, community outreach, and developing 504 Plans while collaborating with parents and teachers to foster supportive environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
School Counselor
Sequoyah High School
Madisonville, Texas
06.2024 - Current
- Guided students through college and career readiness, facilitating course selection and career assessments to promote informed decision-making.
- Identified at-risk students to provide support for successful academic experience and personal growth.
- Conducted individual counseling sessions for students facing personal challenges.
- Developed and implemented group workshops on social skills and conflict resolution.
- Guided students in academic planning and post-secondary education options.
- Collaborated with parents to develop strategies addressing student behavioral and emotional needs, fostering a supportive home-school connection.
- Participated in school-wide initiatives promoting mental health awareness.
- Delivered immediate support to students in distress and established a safety plan for crisis situations.
- Designed and executed 504 Plans for 9th and 10th grade students, ensuring compliance and tailored support as 504 Coordinator.
- Facilitated student scheduling adjustments and maintained correct transcript records.
Daycare Teacher
Kiddie Korner Daycare
Madisonville, TN
02.2021 - Current
- Organized and led activities to promote physical, mental, and social development, maintaining daily records of individual activities, behaviors, meals, and naps to support tailored growth.
- Monitored children's play activities to identify learning opportunities and behavioral issues, implementing safe behavior practices and positive reinforcement into daily routines.
- Supported children's emotional and social development by adapting communication tactics to meet individual needs and regularly updating parents on progress to enhance student well-being.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Cashier
68 Gulf
Tellico Plains, TN
04.2020 - 02.2021
- Completed daily recovery tasks to maintain clean, organized areas, enhancing customer experience through active listening and engagement.
- Trained new team members on cash register operation, stock procedures, and customer service, fostering team efficiency and consistency.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Gained knowledge of roles in other departments to provide coverage and ensure smooth store operations.
Front Line Crew Member
Hardee's Restaurant
Tellico Plains, TN
07.2019 - 03.2020
- Welcomed clients warmly, remembered names of frequent customers, and created memorable experiences to ensure patrons felt valued and likely to return.
- Delivered customer service by identifying needs, assisting members with purchasing decisions, and ensuring transactions met guests' expectations.
- Maintained clean, safe working area in compliance with company policies.
Waitress
Cracker Barrell Old Country Store
Athens, TN
09.2018 - 06.2019
- Greeted customers, answered questions, and recommended specials to enhance customer experience.
- Coordinated with kitchen staff to ensure accurate item availability and manage customer wait times.
- Trained new employees on restaurant procedures and plating techniques, while cross-training as a host to assist with greeting patrons and escorting guests.
Education
Master of Arts - School Counseling
Lincoln Memorial University
Harrogate, TN05-2027
Bachelor of Science - Counseling Psychology
Maryville College
Maryville, TN01-2024
Associate of Science - Counseling Psychology
Cleveland State Community College
Cleveland, TN05-2021
High School Diploma -
Tellico Plains High School
Tellico Plains, TN05-2019
Skills
- Student counseling
- Crisis intervention
- Behavioral assessment
- Academic planning
- Referral coordination
- Maintaining confidentiality
- Crisis safety plans
- Community outreach
- Policy and procedure improvements
- Student records management
- Record keeping
- Microsoft Excel
- TN Pulse platform
- Customer Service
- Work Task Prioritization
- Relationship Building
- Solutions-focused
- High Energy and Stamina
- Workflow Coordination
- Gentle Discipline
- Caring and Understanding
- Age-Appropriate Activities
- Service Oriented
- Cleaning and Sanitizing
- POS Systems
- Inventory Stocking
- Cultural history
- TN Pulse expertise
- Crisis safety plans
Certification
- Praxis- School Counselor (5422) License
Timeline
School Counselor
Sequoyah High School
06.2024 - Current
Daycare Teacher
Kiddie Korner Daycare
02.2021 - Current
Cashier
68 Gulf
04.2020 - 02.2021
Front Line Crew Member
Hardee's Restaurant
07.2019 - 03.2020
Waitress
Cracker Barrell Old Country Store
09.2018 - 06.2019
Bachelor of Science - Counseling Psychology
Maryville College
Associate of Science - Counseling Psychology
Cleveland State Community College
High School Diploma -
Tellico Plains High School
Master of Arts - School Counseling
Lincoln Memorial University