KORAL KING
Trader Joe’s
Maryville,TN
14
years of professional experience
Motivated supervisor with progressive retail career and natural leadership talents. Manage team activities closely to sustain long-term business success. Quality-driven and performance-oriented manager focused on continuous improvement.
Work History
Crew Member
6 Years 8 Months- Stocked shelves and maintained product rotation to support fresh, organized sales floor.
- Assisted customers with product questions, recommendations, and locating items throughout store.
- Operated register efficiently while handling transactions and providing friendly checkout service.
- Monitored inventory levels and restocked merchandising displays to prevent out-of-stock conditions.
- Collaborated with team members to complete orders.
- Trained new crew on store procedures, product knowledge, and customer service expectations.
Front End Supervisor
4 Years 8 Months- Manage team of 25-30 cashiers, overseeing performance and promptly handling escalated issues.
- Controlled risk by preparing drawers, counting totals, and resolving discrepancies.
- Maintained store readiness with smooth completion of opening and closing tasks.
- Kept service consistent by coordinating breaks and monitoring customer levels, pulling in extra team members to handle overflow.
Border Patrol Agent
2 Years 3 Months- Identified and apprehended contraband or undeclared merchandise in accordance with US Customs specifications.
- Identified customs and immigration law violations and detained offenders in alignment with legal protocols.
- Completed reports detailing daily transactions, violations, and decisions.
Education
Bachelors of Arts - Sociology/Criminal Justice
Skills
Cash counting
Refunds processing
Workflow management
Customer service management
Complaint resolution
Employee training
Timeline
Crew Member
Trader Joe’s
02.2020 - CurrentRead More
Front End Supervisor
Costco Wholesale
06.2015 - 02.2020Read More
Border Patrol Agent
U.S. Customs and Border Protection
02.2013 - 05.2015Read More
Baylor University
Bachelors of Arts from Sociology/Criminal Justice
Read More