Koralynn Gilbert
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bartender
Smokey Bones Bar & Fire Grill
01.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Crab Shack
06.2024 - 05.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
Colony Grill
11.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cashier
Kale Me Crazy
11.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Cashier and Barista
Mazama Store
02.2023 - 10.2023
- Processing payments
- Issuing receipts
- Greeting customers and helping them with any questions they may have.
- Answer questions about products for potential buyers.
- Cash handling.
- Issuing refunds & exchanges.
- Weighing & scanning items.
- Bagging items carefully.
- Basic math skills.
- Strong product knowledge and understanding of customer base.
Intern
Aspen Grove Retail Store
01.2022 - 04.2023
- Social media manager.
- Performed customer service.
- Helped run an online website.
- Processing payments
- Issuing receipts
- Greeting customers and helping them with any questions they may have.
- Issuing refunds & exchanges.
- Answer questions about products for potential buyers.
Server
Freestone Inn At Wilson Ranch
01.2019 - 12.2022
- Customer service.
- Conflict resolution.
- Problem-solving.
- Answer questions or make recommendations for complementary products.
- Delivering and retrieving all food orders.
- Take and serve orders.
- Prepare restaurant tables with special attention to sanitation and order.
- Attend to customers upon entrance.
- Present restaurant menus and help customers select food/beverages.
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Cleaner
Methow Green Clean
01.2018 - 01.2019
- Monitors and maintains sanitation and organization of assigned areas
- Transports dirty linens to correct area to be cleaned and restocks areas with clean linens.
- Vacuums
- Empties trash
- Replaces liners.
- Sweeping
- Dusting shelves.
- Cleaning windows.
- Mopping floors.
- Wash dishes
- Light ironing and laundry
Education
Elementary School -
Methow Valley Elementary School
High School - undefined
Liberty Bell High School
Graduation - undefined
Independent Learning Center
Skills
- Excellent communication skills
- Highly reliable
- Patience and tolerance
- Responsible
- Neat appearance
- Problem-solving
- Customer service
- Great memory
- Hard working
- Strong multitasking
Languages
English
Timeline
Bartender
Smokey Bones Bar & Fire Grill
01.2025 - Current
Server
Crab Shack
06.2024 - 05.2025
Server
Colony Grill
11.2023 - 05.2024
Cashier
Kale Me Crazy
11.2023 - 02.2024
Cashier and Barista
Mazama Store
02.2023 - 10.2023
Intern
Aspen Grove Retail Store
01.2022 - 04.2023
Server
Freestone Inn At Wilson Ranch
01.2019 - 12.2022
Cleaner
Methow Green Clean
01.2018 - 01.2019
High School - undefined
Liberty Bell High School
Graduation - undefined
Independent Learning Center
Elementary School -
Methow Valley Elementary School
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