Experienced food and beverage professional with expertise in operations management, team leadership, and customer service. Proven track record of increasing sales and profitability. Strongly focused on delivering exceptional guest experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
BARTENDER
The Grove Resort and Waterpark
03.2022 - 11.2023
Ability to provide excellent customer in a high volume establishments, demonstrating strong multitasking skills.
Ensuring a positive and memorable experience for guests.
Managing inventory, performing cash handling, and maintaining a clean, organized, and well stocked bar area.
BARTENDER
Westgate Resort
09.2019 - 02.2022
Knowledge of crafting a variety of
cocktails and exceptional ability to up-sell drink
options.
Managed inventory, and maintaining a clean and organizedbar area.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
FOOD SERVICE
TGI Friday's Sea World
04.2018 - 01.2020
Work effectively as part
of a team, prioritizing tasks and multitasking.
Experience fast-paced food service
environment, ensuring prompt and efficient
customer service.
Streamlined food preparation processes for increased efficiency and reduced waste.
Developed and maintained positive relationships with customers to enhance service.
Proficient handling of cash transactions and
accurately processing payments.
DEPUTY CLERK
Sarasota Clerk of Circuit Court
09.2016 - 04.2018
Assisted with legal research, drafting legal
documents, and maintaining case files to support
attorneys and judges.
Demonstrated exceptional attention to detail and
organizational skills in managing court schedules
and coordinating hearings.
Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
Proficiently redacted sensitive and personal
information for both civil and criminal cases.
Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
NURSES ASSISTANT /ASSISTANT TO ACTIVITY DIRECTOR
Conway Lakes Health and Rehabilitation
04.2014 - 08.2016
Assisted the Director in coordinating schedules,
preparing reports, and managing administrative
tasks as well as activities
Provided support to patients and their families by
offering emotional support and answering any
questions or concerns.
Maintained and organized medical supplies and
equipment to ensure efficient workflow in the
unit.
Enhanced participant satisfaction by planning and executing diverse recreational activities for various age groups.
Education
PHYSICAL THERAPY ASSISTANT -
Kaiser University, Sarasota, FL
12.2023
Skills
Over 5 years of bartending experience in high-volume establishments, demonstrating strong multitasking skills
Proven ability to provide excellent customer service, ensuring a positive and memorable experience for guests
Skilled in managing inventory, performing cash handling, and maintaining a clean and organized bar area
Demonstrated ability to work effectively as part of a team, prioritizing tasks and multitasking
Assisted with legal research, drafting legal documents, and maintaining case files to support attorneys and judges
Demonstrated exceptional attention to detail and organizational skills in managing court schedules and coordinating hearings
Maintained and organized medical supplies and equipment to ensure efficient workflow in the unit
Excellent communication skills
Rapid problem solver
Certification
CPR Certified
Alcohol Certificate
Food Handling Card
Languages
Spanish
Native or Bilingual
Timeline
BARTENDER - The Grove Resort and Waterpark
03.2022 - 11.2023
BARTENDER - Westgate Resort
09.2019 - 02.2022
FOOD SERVICE - TGI Friday's Sea World
04.2018 - 01.2020
DEPUTY CLERK - Sarasota Clerk of Circuit Court
09.2016 - 04.2018
NURSES ASSISTANT /ASSISTANT TO ACTIVITY DIRECTOR - Conway Lakes Health and Rehabilitation
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