KODI MCQUILLEN

• Developed strong relationships with patrons, enhancing loyalty through personalized service.
• Served high customer volumes during special events, nights, and weekends.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
• Trained and mentored new bartenders, fostering teamwork and improving service efficiency.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Assisted with inventorying beverage stock and bar supplies.
• Developed creative bar menus and drink recipes by researching emerging industry trends.

• Solo bartending and serving in a high volume, fast paced establishment with 95 capacity. Host, security, food running, dish. Large groups, travelers, regulars
• Memorized 124 item food menu with shorthand and prices, drink development, organization, cleaning, signage
• Menu, order, POS and finance accuracy and efficiency

• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Worked with POS system to place orders, manage bills and handle complimentary items, seat and manage reservations.
• Serving, hosting, online to go, and dish all while maintaining a 7 table, 25 to 30 cover section

Oversaw daily operations of all members of service team, including delegating tasks, training new staff, running numbers and completing end of shift emails

• Maintained secure cash drawers, promptly resolving discrepancies
• Managed floor and bar team schedule with eye for coverage needs and individual strengths