Compassionate professional dedicated to empowering individuals facing mental health challenges and disabilities. Extensive experience in coordinating essential services and fostering strong client relationships, ensuring tailored support and advocacy. Committed to enhancing community engagement and promoting self-sufficiency through effective mentorship and outreach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
PRESIDENT, POLICY COUNCIL
Southeastern Community Action Partnership (SCAP)
Lumberton
08.2024 - Current
Presided over Policy Council meetings and represented parent and community interests.
Strengthened communication channels between families and Head Start administration, improving stakeholder relations.
Collaborated with leadership teams to enhance educational initiatives and foster family engagement.
Advocated for quality programming, facilitating increased community involvement.
Assisted with reviewing policies, budgets, and program goals.
MENTOR FOR YOUNG LADIES
Dynamic Divas Mentoring Program
Lumberton
06.2024 - Current
Fostered academic achievement, self-confidence, and positive decision-making among young women.
Served as a role model and advocate, empowering young women to pursue their goals.
Guided and inspired young women through mentorship and leadership development.
Coordinated activities that facilitated personal growth and strengthened community engagement.
CERTIFIED PEER SUPPORT SPECIALIST (CPSS)
Stephens Outreach Center, Inc.
Lumberton
01.2019 - Current
Facilitate recovery-oriented support sessions and goal planning activities.
Empower individuals to achieve recovery, independence, and personal goals.
Advocated for clients in treatment team meetings and service planning to ensure alignment with individual recovery goals.
Coordinated housing, transportation, healthcare, and community resources to enhance client access and support.
Promoted self-sufficiency and community integration by delivering person-centered support tailored to individual needs.
Educate individuals on budgeting, employment readiness, life skills, and self-advocacy.
Assist individuals with Intellectual and Developmental Disabilities (IDD) in accessing services and community supports.
Collaborate with healthcare providers, social service agencies, and community partners.
Maintain detailed client records and ensure compliance with agency standards.
COMMUNITY VOLUNTEER
Southeastern Community Action Partnership (SCAP)
Lumberton
02.2018 - Current
Facilitated workshops to enhance community involvement and resource knowledge.
Facilitated educational and community development activities to enhance local resources.
Contributed to volunteer initiatives that provided essential services to underserved populations.
Coordinated community outreach events and family support programs to increase engagement.
LICENSED COSMETOLOGIST
Self-Employed Cosmetologist
Lumberton
01.2005 - Current
Provided professional hair care services including cutting, coloring, styling, and treatments.
Consulted with clients to identify needs and recommend appropriate services.
Coordinated appointments, scheduling, and client records to ensure efficient service delivery.
Maintained compliance with sanitation and safety regulations.
Built long-term client relationships by providing personalized consultations and exceptional service.
Promoted retail products and educated clients on hair maintenance techniques to enhance client satisfaction and loyalty.
CERTIFIED NURSING ASSISTANT (CNA)
Primary Health Choice
Lumberton
01.2001 - 01.2019
Assisted patients with activities of daily living, including bathing, dressing, grooming, and meal preparation, enhancing their overall comfort and well-being.
Monitored and documented patient health conditions, promptly reporting concerns to ensure timely medical interventions.
Supported patient mobility and encouraged independence whenever possible.
Collaborated with nurses and healthcare professionals to coordinate quality care, improving patient outcomes.
Delivered compassionate care to patients in home and community settings.
Maintained accurate records while adhering to HIPAA regulations.
Built trusting relationships with patients and family members.
Education
Licensed Cosmetologist -
Robeson Community College
Lumberton, NC
01-2005
High School Diploma -
MARION HARDING HIGH SCHOOL
Marion, Ohio
01-1998
Skills
Client Advocacy & Peer Support
Community Outreach & Resource Coordination
Crisis Intervention & Conflict Resolution
HIPAA Compliance & Confidentiality
Leadership & Team Collaboration
Mentoring & Youth Development
Public Speaking & Community Engagement
Administrative Support & Office Management
Appointment Scheduling & Coordination
Data Entry & Database Management
Microsoft Office Suite
Customer Service Excellence
Problem Solving & Critical Thinking
Case Documentation & Record Keeping
Certification
Certified Peer Support Specialist (CPSS)
Certified Nursing Assistant (CNA)
Licensed Cosmetologist
Professional References
Available Upon Request
Awards
Employee of the Month – Southeastern Community Action Partnership
Volunteer of the Month – Southeastern Community Action Partnership
Community Leadership Recognition for Advocacy and Service
Recognition for Mentoring and Youth Development
Outstanding Community Service and Volunteer Contributions
Community Service
Mentor for Young Ladies, Dynamic Divas Mentoring Program, Lumberton, NC, Guided and inspired young women through mentorship and leadership development., Encouraged academic success, self-confidence, and positive decision-making., Organized activities promoting personal growth and community engagement., Served as a positive role model and advocate for youth empowerment.
Community Volunteer, Southeastern Community Action Partnership (SCAP), Lumberton, NC, Assisted with community outreach events and family support programs., Participated in volunteer initiatives benefiting underserved populations., Supported educational and community development activities., Promoted community engagement and resource awareness.
Key Qualifications
Administrative Support & Office Management
Client Advocacy & Peer Support
Case Documentation & Record Keeping
Appointment Scheduling & Coordination
Microsoft Office Suite
Data Entry & Database Management
Customer Service Excellence
Community Outreach & Resource Coordination
Crisis Intervention & Conflict Resolution
Leadership & Team Collaboration
Mentoring & Youth Development
HIPAA Compliance & Confidentiality
Public Speaking & Community Engagement
Problem Solving & Critical Thinking
Leadership Experience
President, Policy Council, Southeastern Community Action Partnership (SCAP), Lumberton, NC, Presided over Policy Council meetings and represented parent and community interests., Collaborated with leadership teams to support educational initiatives and family engagement., Advocated for quality programming and community involvement., Assisted with reviewing policies, budgets, and program goals., Strengthened communication between families and Head Start administration.
Woxsen University Student Council Vice President at I Was Elected to Be the Universities Vice President for the Whole of SportsWoxsen University Student Council Vice President at I Was Elected to Be the Universities Vice President for the Whole of Sports