Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Korean Hill

Norfolk,VA

Summary

Proven to excel in fast-paced environments, I leveraged my strong work ethic and interpersonal communication skills at Sam's Club to enhance customer satisfaction and operational efficiency. Skilled in cart maintenance and customer service, I consistently met deadlines and quality goals, contributing to a safer, more welcoming shopping experience. Diligent Warehouse Associate offering 3 years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Online Grocery shopper position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Online Grocery Shopper position. Ready to help team achieve company goals.

Overview

2
years of professional experience

Work History

Sam's Club

Cart Attendant
03.2023 - 06.2023

Job overview

  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
  • Collected carts left in parking areas and returned to retail stores.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Removed broken and unserviceable carts from inventory for repair.
  • Cleared parking lot of litter and foreign debris.
  • Offered carts to patrons.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Cleaned carts and repaired broken or damaged parts.
  • Periodically disinfected carts preventing spread of disease.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Strapped items down over protective padding to secure throughout transportation.

Walmart

Online Personal Shopper
10.2021 - 02.2023

Job overview

  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Created attractive displays to attract more customers and increase sales.
  • Maintained entire family's schedule and organized events.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Preserved patient safety by following safety protocols.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Education

Indian River High School
Chesapeake, VA

High School Diploma
06.2024

University Overview

  • 2.83 GPA
  • Research Project: Biograph on the First Black Missionary, scored 86
  • Completed AP course in History
  • VCAN Scholarship Recipient

Skills

  • Trash removal
  • Cart stocking
  • Punctual and Dependable
  • Cart maintenance
  • Customer Service
  • Active Listening
  • Self-Directed and Motivated
  • Teamwork and Collaboration
  • Member Assistance
  • Interpersonal Communication
  • Time Management
  • Strong Work Ethic
  • Positive Attitude
  • Preventive Maintenance
  • Safety Monitoring
  • Sanitation Procedures
  • Problem-Solving
  • Bag transport
  • Effective Multitasking
  • Quick Learner
  • Heavy Lifting
  • Flexible Schedule
  • Brand Awareness
  • Sales experience
  • Product picking
  • Delivery Management
  • Route Planning
  • Decision-Making

Timeline

Cart Attendant
Sam's Club
03.2023 - 06.2023
Online Personal Shopper
Walmart
10.2021 - 02.2023
Indian River High School
High School Diploma
Korean Hill