Koreen Curry
Ankeny
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Rating
TMC Transportation
Des Moines, IA
05.2020 - 12.2025
- Pre-calls, I would call the stops on all loads to confirm the best directions, hours of operations, and if an appointment is required. I would set an appointment if needed. I would update all notes on the load.
- In Detention, I would reach out to all drivers that have been sitting too long to get loaded or unloaded.
- I would reach out to the customer regarding this and find out if there is a problem. If not, I would let them know we will be filing for detention. Gathered all the information needed from the driver. Emailed customer requesting detention approval. Once approval is received It would be forward to account and driver payroll.
- Rating, I would confirm all documents attached to the load match the load. I would also confirm the matches.
Store Manager
Batteries Plus/Bulbs
Ankeny, IA
05.2019 - 03.2020
- Daily deposits, balancing, ordering
- Fill all online orders
- Set up delivering for all commercial customers
- Follow up on all devise repair
- I would set up site visits for our commercial customers to see how we can better help with their battery needs
- Answer all calls and emails
- Greet customers and answer their questions
Commercial Account Specialist
TruGreen
Ankeny, IA
03.2017 - 05.2019
- Daily bookkeeping
- Approved sales in sales force
- Make sure all tax-exempt paperwork is up to date.
- Answered all calls and emails addressing all questions and concerns.
- Applied payments received to customers account and followed up on remaining balances
Customer service Manager
Hy-Vee
Ankeny, IA
08.2013 - 03.2017
- Checked on and ordered supplies for postal, lottery, western union
- Greeted all customers
- Assisted with pet licenses and dog park passes
- Helped customers mail all of their packages
- Answered customers’ questions and concerns
- Setting up interviews for the Human Resource Manager
Skills
- Friendly, positive attitude
- Customer service
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Computer skills
- Organizational skills
- Calm under pressure
Timeline
Rating
TMC Transportation
05.2020 - 12.2025
Store Manager
Batteries Plus/Bulbs
05.2019 - 03.2020
Commercial Account Specialist
TruGreen
03.2017 - 05.2019
Customer service Manager
Hy-Vee
08.2013 - 03.2017