Koree Wilburn
Atlanta,GA
Summary
Self-motivated professional with a knack for time management and critical thinking. Experienced in enhancing operational efficiency and customer satisfaction, ready to contribute to organizational success through strong communication and adaptability.
Overview
10
10
years of professional experience
Work History
Aunti3Depresants
SelfEmployed
Atlanta, GA
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Sales Associate
Cloud 9 Smoke Shop
Cartersville, GA
01.2024 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained inventory levels through regular stock assessments and replenishment processes.
- Processed transactions efficiently using point-of-sale (POS) systems to ensure accuracy.
- Educated customers about product features, benefits, and responsible usage guidelines.
- Collaborated with team members to optimize store layout and improve visual merchandising.
- Addressed customer inquiries and resolved issues promptly to foster loyalty.
- Conducted product demonstrations to promote new arrivals and increase sales engagement.
- Trained new staff on operational procedures and customer service best practices.
Front Desk Receptionist
Hilton
Atlanta, GA
03.2016 - 05.2023
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated room assignments, maintaining optimal occupancy levels and guest satisfaction.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Utilized hotel management software to streamline reservation processes and enhance data accuracy.
Education
Artificial Intelligence
Jacksonville State University
Jacksonville, AL05.2020
Skills
- Friendly, positive attitude
- Customer service
- Active listening
- Critical thinking
- Data entry
- Time management
- Problem-solving abilities
- Reliability
- Excellent communication
- Probability theory
- Fast typing speed
- Data science
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
- Supervised team of [Number] staff members.
Languages
Spanish
Elementary
English
Native or Bilingual
Interests
- Supporting STEM education initiatives and mentorship programs
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Augmented Reality (AR) Development
- Video Gaming
- App Development
- Digital Art and Animation
- Virtual Reality
- Designing and Printing 3D Models
- 3D Printing
- Artificial Intelligence (AI) and Machine Learning
- I have a passion for photography and editing photos
- Crafting and DIY Projects
Timeline
Aunti3Depresants
SelfEmployed
01.2025 - Current
Sales Associate
Cloud 9 Smoke Shop
01.2024 - Current
Front Desk Receptionist
Hilton
03.2016 - 05.2023
Artificial Intelligence
Jacksonville State University