Koreona Hargraves
Norfolk,VA
Summary
Proven Service Champion at Taco Bell, adept in enhancing customer satisfaction and exceeding performance goals. Skilled in safe food handling and exceptional communication, consistently driving sales and resolving complaints with professionalism. Collaborated effectively to maintain high standards of cleanliness and organization, ensuring a positive customer experience and repeat business.
Overview
1
1
year of professional experience
Work History
Service Champion
Taco Bell
04.2023 - Current
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Greeted customers, answered questions and took orders.
- Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
- Maintained counter areas in neat and clean fashion.
- Collaborated with fellow team members to create a seamless guest experience from start to finish.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business.
- Increased sales during promotional events by effectively marketing specials to customers.
Education
High School Diploma -
Princess Anne High School
Virginia Beach, VA06.2025
Skills
Strong Work Ethic
Cleaning and sanitizing
Taking Orders
Exceptional communication
Safe Food Handling
Restocking skills
Customer Focus
Performance Tracking
Customer Service
Team Player
Problem-Solving
Cleaning and organization
Time Management
Timeline
Service Champion
Taco Bell
04.2023 - Current
High School Diploma -
Princess Anne High School
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