Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Korey Frenton

Korey Frenton

Conway,SC

Summary

Driven District Manager with more than 30 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues, balancing P&L to drive continued revenue growth and increase customer loyalty.

Overview

40
40
years of professional experience

Work History

Owner/Operator

October Man LLC
01.2009 - Current
  • Cornered market by closing consignment deal with Spirit Halloween – subsidiary company of Spencer’s
  • Spurred dramatic sales increases YOY by boosting brand’s strength and improving its omnichannel visibility.
  • Sustained lowest annual attrition rates for 10 years through retention of ~90% of employees.
  • Set high-performance culture among our team which resulted in best UPT scores for two consecutive years .
  • Hands on operations, HR coordination, visual merchandising, to sales and marketing.
  • Captured opportunities to optimize store’s revenue and profit potential – including participation in community events and outside marketing within tri-county area
  • Amassed highest average increase and highest percent to transaction 3 years consecutively.
  • Led staff to raise Spirit of Children funds over $100K for Local Children's hospital.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.

District Manager

DAPY, Spencers, Spirit Halloween
09.1997 - 06.2007
  • Mobilized, equipped, and directed 3 store managers in NY for DAPY division.
  • Achieved best overall company-wide shrink in 1999, placing at top of over 820 stores nationwide.
  • Pulled ropes to successfully navigate multiple retail locations in East Coast Region for Spirit Halloween division.
  • Work with our company in its development of Spirit Halloween division
  • Supervised 7 locations to enforce high-quality standards of operation.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Retail and Concessions Manager

Fantasy Harbor Entertainment Theaters
01.1994 - 01.1997
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Coordinated concession team, food preparation and storeroom operations.
  • Purchased food items, supplies and equipment in alignment with strict budgets.
  • Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
  • Administered payroll for [Number] team members and addressed discrepancies in compensation.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Assistant, Prep

Judith Crist Film Critic TV Guide
01.1991 - 01.1994
  • Conducted meetings with agents and sources with friendliness and professionalism.
  • Assisted in all aspects of pre-interview protocol business.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with my boss to provide effective assistance for specific aspects of business needs associated with TV Guide.

Front Desk Supervisor

Days Inn Hotels and Resorts
01.1986 - 01.1991
  • Trained 17 staff associates correct procedures, compliance requirements, and performance strategies.
  • Scheduled and assigned daily work and activities for team members.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
  • Recieved Yearly assesment scores between 90 to 100%

Entertainer

Walt Disney World
01.1984 - 01.1986
  • Adapted to various performance styles to suit diverse audiences.
  • Communicated with guests clearly and with good humor to encourage laughter and excitement.
  • Remained in costume for extended periods for maximum performance effect.
  • Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.

Education

Bachelor of Science - Business Administration with Human Resources

Western Governors University, Salt Lake City, UT
06.2024

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Sophia Learning College
2021
Introduction to Business English Composition

High School GED - undefined

Robeson Community College
1985

Skills

  • OFFICE SKILLS
  • MICROSOFT OFFICE
  • MICROSOFT WORD
  • EXCEL
  • Recruiting and Hiring
  • Business Administration
  • Employee Coaching and Mentoring
  • Attention to Detail
  • Asset Protection
  • Business Growth Opportunities
  • Performance Tracking and Evaluations
  • Customer Satisfaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Owner/Operator - October Man LLC
01.2009 - Current
District Manager - DAPY, Spencers, Spirit Halloween
09.1997 - 06.2007
Retail and Concessions Manager - Fantasy Harbor Entertainment Theaters
01.1994 - 01.1997
Assistant, Prep - Judith Crist Film Critic TV Guide
01.1991 - 01.1994
Front Desk Supervisor - Days Inn Hotels and Resorts
01.1986 - 01.1991
Entertainer - Walt Disney World
01.1984 - 01.1986
Western Governors University - Bachelor of Science, Business Administration with Human Resources
Sophia Learning College - ,
Robeson Community College - High School GED,
Korey Frenton