Korey Stamps
Construction Resorces
Norcross,GA
11
Years of experience
Communications coordinator with expertise in customer relations, email drafting, and Microsoft Outlook. Delivers clear, accurate communication across teams and stakeholders. Resolves issues quickly with attention to detail.
Work History
Communications Coordinator
3 Years 1 Month- Coordinated internal communication across construction supply teams and project stakeholders to keep information aligned.
- Managed cross-department communication efforts to improve project efficiency and effectiveness.
- Drafted emails, notices, and updates for field crews and office staff to support timely information flow.
- Responded to inquiries from customers, contractors, and internal departments with clear and professional communication.
Customer Service Representative
3 Years 8 Months- Supported customers with prompt, courteous service that built satisfaction and loyalty.
- Helped customers with questions by resolving issues quickly and accurately.
- Answered customer concerns through clear communication and practical problem-solving.
- Resolved delivery issues by coordinating with clients, drivers, and internal operations teams.
- Processed pickup orders and special delivery requests for time-sensitive shipments.
- Stayed calm and professional during stressful situations and helped ease tense interactions.
Customer Service Representative
3 Years 2 Months- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Managed timely and effective replacement of damaged or missing products.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma
Skills
Email drafting and Outlook
Customer relations
Clear communication
Issue resolution
Attention to detail
Problem solving
Problem solving
Timeline
Communications Coordinator
Construction Resorces
10.2023 - CurrentRead More
Customer Service Representative
1-800 Courier
09.2019 - 05.2023Read More
Customer Service Representative
A1 Express Services
02.2016 - 04.2019Read More
Collins Hill
High School Diploma
Read More