Korey Tidwell, Expierenced Server
Bounce Beach
Pensacola,FL
1
Certification
11
years of professional experience
Experienced restaurant professional with 11+ years of service expertise in upscale dining establishments. Proven track record in menu knowledge, customer service, and leadership roles. Skilled in managing high-volume service environments while maintaining exceptional guest experiences.
Work History
Server
1 Year 3 Months- Obtained over 1000 5 star Google reviews in a 6 month period.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated table service with kitchen and bar teams to maintain smooth dining flow.
- Processed orders accurately through POS systems, ensuring timely delivery and correct modifications.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
1 Year 11 Months- Provide exceptional service in an upscale casual dining environment
- Demonstrate comprehensive knowledge of lunch, dinner, and brunch menus
- Maintain expertise in extensive wine and cocktail offerings
- Execute precise timing and coordination for multi-course meals
Lead Server
1 Year 7 Months- Obtained over 1000 5 star reviews
- Contributed to successful restaurant opening as a founding team member
- Managed 50+ hour weeks while maintaining service excellence
- Trained and mentored new staff members
- Collaborated with management to optimize service procedures
Lead Server
2 Years 6 Months- Operated Aloha POS system for efficient order processing
- Maintained an organized work environment in a high-volume setting
- Consistently achieved high customer satisfaction ratings
- Coordinated with kitchen staff to ensure timely food delivery
Server
2 Years 3 Months- Managed 60-hour work weeks while maintaining service standards
- Built a strong regular customer base through personalized service
- Handled high-volume dining periods efficiently
Server
1 Year 9 Months- Managed multiple service points including the dining room and salad bar
- Operated expo station during peak service periods
- Maintained cleanliness standards while providing excellent service
Education
Associate Degree - Nutrition
Skills
Restaurant Operations & Service Excellence
Wine & Cocktail Knowledge
POS Systems (Aloha
Toast+ )
Allergy awareness
Food Safety & Handling
Time Management & Organization
Physical Stamina (75+ lb lifting capability)
Cash Handling
Team Leadership
Customer Relations
Daily specials memorization
Food and beverage pairings
Banquet coordination
Certification
- ServSafe Certification
- CPR Certification
Personal Information
- Title: Service Industry Professional
- Driving License: Valid Driver's License
Timeline
Server
Bounce Beach
07.2025 - CurrentRead More
Server
Tin Top Restaurant & Oyster
08.2023 - 07.2025Read More
Lead Server
Hangout
02.2022 - 09.2023Read More
Lead Server
Sam's Sports Bar and Grill
08.2019 - 02.2022Read More
Server
The Juicy Seafood
05.2017 - 08.2019Read More
Server
Legends Steakhouse
08.2015 - 05.2017Read More
University of North Alabama
Associate Degree from Nutrition
Read More