William bonenberger
Las Vegas,NV
Summary
Dedicated server with a strong focus on customer satisfaction, order accuracy, and efficient complaint resolution. Proven ability to enhance dining experiences through effective communication and collaboration with team members.
Overview
3
3
years of professional experience
Work History
Server
Yard House Restaurant
San Jose, CA
03.2023 - 07.2026
- Delivered exceptional customer service within a fast-paced dining environment.
- Processed customer orders accurately and efficiently, ensuring timely service.
- Recommended menu items tailored to guest preferences and dietary needs, enhancing customer satisfaction.
- Resolved customer complaints amicably, contributing to positive dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff on restaurant procedures and menu items.
- Managed payment transactions securely and handled cash register operation.
Education
High School Diploma -
Willow Glen High School
San Jose, CASkills
- Order accuracy
- Menu recommendations
- Complaint resolution
- Customer service excellence
- Restaurant operations
- Restaurant sanitation
- Cash handling
- Time management
- Team collaboration
Timeline
Server
Yard House Restaurant
03.2023 - 07.2026
High School Diploma -
Willow Glen High School