Hi, I’m
Kori Griffin
Salinas,CA
Summary
Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
years of professional experience
Work History
Summit Furniture, Inc.
Operations Manager
04.2021 - Current
Job overview
- Responsible for overseeing, organizing, storing, and analyzing data and data systems for the organization, including 2 international subsidiaries and 4 domestic showrooms.
- Worked with operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Baraboo School District
Technical Support Specialist
01.2011 - 12.2020
Job overview
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Redesigned and maintained processes for tracking chromebook repairs.
- Spearheaded replacement of 1000+ chromebook keyboards due to faulty products from the supplier, saving the district thousands of dollars.
- Taught and trained educators and students on Google use in the classroom.
- Provided second level support for all technical issues.
Education
University of San FranciscoSan Francisco, CA
Bachelor of Science from Hospitality Administration And Management
05.1991
Skills
- Data Management
- Leadership
- Staff Management
- Project Management
- High level of Customer Service Skills
- Trainer
- Problem Solver
- Team Collaborator
- Positive Work Ethic
Timeline
Operations Manager
Summit Furniture, Inc.
04.2021 - Current
Technical Support Specialist
Baraboo School District
01.2011 - 12.2020
University of San Francisco
Bachelor of Science from Hospitality Administration And Management
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