Kori McCarthy

-Setup VIP section for concert events

-Welcome VIP guests and answer any questions they have

-Ensure guests are safely enjoying the show

-Generally ensure guests have the best possible concert experience

• Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
• Used proper PPE at all times.
• Washed blinds, windows and walls with natural cleaning solutions to remove contaminants and pollutants.
• Operated industrial floor machines to buff and wax floors to maintain shine and finish.
• Perform any other duties necessary to maintain an safe and sterile environment

• Collect and transport general and infectious/bio-hazard waste in accordance with department and infection control guidelines
• Maintain facility floors including stripping, waxing, burnishing, and sealing.
• Operate EVS power equipment including trash compactor, carpet extractor, vacuum cleaner, auto scrubbers, burnishers, and other floor care or cleaning equipment.
• Floor finish removal, finish recoat, corrective scrubbing and finish recoat, routine floor scrubbing and dust mopping, burnishing of floors, extraction of carpet and furniture, carpet cleaning and spot removal
• Follow specific cleaning schedules based on patient needs..
• Maintain patient and hospital confidentiality.

• Assembled parts, wires, hoses, and hydraulics onto products utilizing safe and proper tools and techniques
• Maintained a safe and clean work environment in compliance with safety procedures

• Performed basic carpentry and home improvement jobs
• Consulted with supervisory personnel to discuss and resolve matters such as work procedures, complaints and construction problems
• Inspected projects to monitor compliance with PA regulations
• Obtained Tools and supplies to complete construction projects
• Developed strategic purchasing programs to facilitate better access to needed supplies

• In this role it was critical to adjust to business demand quickly and maintain quality and professional work under pressure.
• Resolved and escalated customer issues quickly to uphold strong customer relations standards.
• Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
• Remained observant to anticipate exiting guests as to be prepared to clear table and always have table available for incoming guests.
• Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and support positive work environment.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Provided smooth and timely service to customers by providing additional silverware, and extra napkins

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
• Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
• Maintained clean, trash-free workspaces to maximize productivity and safety
• Opened new inventory and rotated stock by dates to maintain freshness
• Created appealing food arrangements for party trays and specialized orders
• Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
• Listened to customer requests and suggested additional menu items as appropriate to upsell products
• Greeted customers at deli counter to fulfill requests and answer questions

• Built strong relationships with clients by following up on previous purchases and suggesting new products
• Identified and communicated customer needs
• Maintained store mechanical equipment
• Learned and operated store computer system