Kori Swaringen
Lubbock
Summary
Dynamic and results-oriented professional with a proven track record at South Plains Electric Cooperative, excelling in customer service and data entry. Skilled in relationship building and critical thinking, adept at addressing customer concerns with patience and empathy. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Part-Time Cashier
South Plains Electric Cooperative
01.2023 - Current
- Greet customers entering store and responded promptly to customer needs.
- Operate cash register with excellent accuracy levels.
- Enhance customer satisfaction by promptly addressing concerns and providing accurate information.
- Handle escalated calls efficiently, finding satisfactory resolutions for both customers and the cooperative.
- Work as a cashier and trained in many areas as a member service rep.
Part-Time
South Plains Electric Cooperative
05.2021 - 12.2022
- Managed large volumes of incoming documents for proper storage and easy access by cooperative staff through Imaging Director.
- Mailed out bills and collection letters.
- Provided assistants to employers with their daily tasks and worked the cash register if needed.
Food and Beverage Cashier
Ponderosa
05.2020 - 05.2021
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Balanced cash registers at the beginning and end of shifts, ensuring accurate financial records for management review.
Education
Associate of Science - Business Administration
South Plains College
Levelland, TX05-2024
High School Diploma -
Spur ISD
Spur, TX12-2022
Skills
- Customer service
- Work ethic and integrity
- Active listening
- Patience and empathy
- Data entry
- Relationship building
Timeline
Part-Time Cashier
South Plains Electric Cooperative
01.2023 - Current
Part-Time
South Plains Electric Cooperative
05.2021 - 12.2022
Food and Beverage Cashier
Ponderosa
05.2020 - 05.2021
Associate of Science - Business Administration
South Plains College
High School Diploma -
Spur ISD
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