Korie Alves
Flagstaff,AZ
Summary
Outgoing and friendly job seeker with extensive knowledge about beverage creation and customer service. Passionate about serving customers well-crafted products and creating a positive atmosphere. Creates lasting connections with customers and team members. Eager to learn new skills, provide high-quality creations, and contribute to an upbeat space. Currently living in Flagstaff, but will be moving back to Phoenix by either late May or early June.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Trainer/Barista Trainer
Kickstand Kafe
04.2023 - Current
- Assisted in curating a training program to ensure new employees provide consistent products and service.
- Boosted company reputation by maintaining a clean, efficient, and inviting cafe environment.
- Developed new unique drink menus and specials that align with the seasons and trends.
- Explained flavor profiles, brewing methods, and origins of coffee.
- Managed cash register transactions efficiently.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Maintained consistent attendance and punctuality.
- Maintained a clean, organized workspace at all times.
- Consistently engaged with customers in an upbeat, happy, and kind manner.
Social Media Manager
Kickstand Kafe
04.2023 - Current
- Increased sales and cafe interaction by sharing posts about drink and food specials.
- Increased brand awareness by developing and implementing effective social media strategies.
- Interacted with customers and potential collaborators.
- Designed unique social media posts by utilizing graphic design skills.
- Showcased employees on social media by showing appreciation.
Shift Lead
Nekter Juice Bar
05.2022 - 04.2023
- Provided excellent customer service by creating a welcoming, positive atmosphere.
- Completed store opening and closing procedures and balanced tills.
- Trained new crew members by showing proper techniques, ensuring consistent products and service.
- Ensured customer satisfaction by curating fresh and flavorful juice blends, smoothies, and acai bowls.
- Maintained clean and organized workspaces to ensure food safety.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Volunteer
AZ Humane Society
11.2021 - 06.2022
- Provided thorough cleaning and sanitation of animal enclosures.
- Provided attentive care to animals at shelter.
- Provided numerous kinds of enrichment activities for the animals.
- Provided companionship and comfort to animals in need of extra love and attention.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Followed pet care instructions for dietary needs and medication regimens.
Education
Mountain Ridge High School
Glendale, AZNo Degree - Psychology
Arizona State University
Tempe, AZCertificate - Interior Design
Interior Design Institute
Online05.2024
High School Diploma -
Asu Prep Digital
Online05.2022
Skills
- Teamwork
- Recipe Creation
- Cleanliness
- Efficiency
- Beverage Preparation
- Exceptional Customer Service
- Adaptive and Creative
- Positive Attitude
- Friendly and Outgoing
- Highly reliable
- Memory retention
Certification
- Food Handler Card
- Food Manager Certification
Timeline
Lead Trainer/Barista Trainer
Kickstand Kafe
04.2023 - Current
Social Media Manager
Kickstand Kafe
04.2023 - Current
Shift Lead
Nekter Juice Bar
05.2022 - 04.2023
Volunteer
AZ Humane Society
11.2021 - 06.2022
Mountain Ridge High School
No Degree - Psychology
Arizona State University
Certificate - Interior Design
Interior Design Institute
High School Diploma -
Asu Prep Digital
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