Camdyn Caperton
Cortland,NY
Summary
Experienced 7 Brew barista, shift lead, and Certified Trainer with a strong background in customer service, team leadership, employee training, and fast paced drive thru operations. Skilled in preparing quality beverages, leading efficient shifts, coaching new employees, and creating positive experiences for both customers and team members. Relocating to Knoxville to attend the University of Tennessee and eager to continue growing with 7 Brew while contributing reliability, leadership, and knowledge of company standards to a new stand.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Barista, Shift Lead, Trainer
7 Brew Coffee
Cortland, NY
12.2024 - Current
- Prepare coffee, energy drinks, teas, and specialty beverages accurately and efficiently in a fast paced drive thru environment while maintaining quality and consistency.
- Deliver friendly, energetic customer service by building positive customer relationships, accurately taking orders, processing payments, and ensuring every order is completed correctly.
- Lead daily shift operations by assigning team members to positions, communicating goals and promotions, monitoring drive thru wait times, and adjusting deployment to maintain efficient workflow.
- Support teammates during busy periods by resolving bottlenecks, assisting with customer concerns, and ensuring a positive team environment.
- Train and mentor new employees on drink preparation, equipment, customer service, safety procedures, and company standards through hands on instruction and coaching.
- Provide constructive feedback, answer trainee questions, and communicate employee progress and development with leadership.
- Maintain a clean, organized, and fully stocked work environment while enforcing food safety procedures, dairy storage requirements, FIFO standards, and company cleanliness expectations.
- Delegate opening, closing, cleaning, and stocking responsibilities while ensuring company policies and operational standards are consistently met.
Hostess
The Community Resturant
Cortland, NY
10.2020 - 12.2024
- Greeted guests and seated at tables or in waiting areas.
- Answered phone calls to take reservations and address guest questions and concerns.
- Communicated clearly with servers regarding guest needs or requests.
- Helped bus tables and ran food to patrons during high-volume periods.
Education
Associate of Applied Science - Human Services
Tompkins Cortland Community College
Dryden, NY05.2026
Associate of Science - Psychology
University of Tennessee
Knoxville, TN05.2028
Skills
- Customer Service
- Leadership
- Employee Training
- Beverage Preparation
- Teamwork
- Communication
- Multitasking
- Problem Solving
- Time Management
- Food Safety
- Attention to Detail
- Fast Paced Work Environments
Certification
FEMA ICS/NIMS Certifications — Federal Emergency Management Agency
- FEMA IS-100: Introduction to the Incident Command System
- FEMA IS-200: Basic Incident Command System
- FEMA IS-800: National Response Framework
Timeline
Barista, Shift Lead, Trainer
7 Brew Coffee
12.2024 - Current
Hostess
The Community Resturant
10.2020 - 12.2024
Associate of Applied Science - Human Services
Tompkins Cortland Community College
Associate of Science - Psychology
University of Tennessee