Korie Crum
portage,PENNSYLVAN
Summary
dependable and compassionate professional with experience in education, customer service, banking and office administration. I have strong communication skills with proven ability to work people of all ages. I have experience in processing payments, taking phone orders and data entry. I'm detail-oriented with a strong background in office operations. i strive for a positive team-oriented attitude.
Overview
11
11
years of professional experience
Work History
Secretary
Martin Oil CO
Portage , PA
06.2025 - Current
- Streamlined daily office operations, enhancing efficiency in filing systems.
- Managed incoming communications, including phone calls and emails, with professionalism.
- Answered phone inquiries and directed calls to appropriate personnel when necessary.
- Organized confidential document filing systems for rapid information retrieval.
- Resolved customer issues promptly and knowledgeably, promoting high satisfaction levels.
- Processed orders efficiently over the phone and in person.
- Applied and managed daily payments accurately to ensure financial integrity.
Paraprofessional
Ignite
Portage, PA
08.2022 - 06.2025
- Assisted teachers with classroom management and student engagement strategies.
- Provided individualized support to students with diverse learning needs.
- Implemented behavior management techniques to promote a positive classroom environment.
- Supported administrative tasks, including record-keeping and attendance tracking.
- Applied positive reinforcement to redirect negative behaviors.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Bank Teller
USSCO credit union
Richland , PA
11.2015 - 12.2017
- Processed customer transactions efficiently and accurately.
- Managed cash drawer, ensuring proper balance throughout shifts.
- Handled customer complaints with professionalism and empathy.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Balanced teller drawers regularly throughout the day according to established procedures.
Education
High School Diploma -
Forest Hills HIgh School
Sidman 06-2011
Skills
- Order processing
- Payment administration
- Document management
- Communication handling
- Confidentiality maintenance
- Customer relationship management
Timeline
Secretary
Martin Oil CO
06.2025 - Current
Paraprofessional
Ignite
08.2022 - 06.2025
Bank Teller
USSCO credit union
11.2015 - 12.2017
High School Diploma -
Forest Hills HIgh School