Korine Herrera-Tucker
Customer Service
Modesto,CA
Summary
Efficient and dedicated professional seeking a position in a collaborative and friendly workforce. Committed to making a positive impact and helping others while gaining new experiences. Eager to learn and grow.
Overview
8
8
years of professional experience
Work History
MET (Merchandising Execution Team)
The Home Depot
Stockton, US
07.2021 - Current
- Organized store displays according to planogram specifications.
- Created and maintained effective relationships with vendors and store personnel.
- Performed inventory counts and verified the accuracy of products in stock.
- Assisted in setting up promotional displays, signage, and price changes.
- Provided feedback on merchandising execution plans to the management team.
- Resolved customer complaints related to merchandise availability or presentation.
- Collaborated with cross-functional teams on projects that impacted the overall performance of merchandise execution.
- Provided training support for new employees on proper procedures for executing merchandising objectives.
- Made and received calls for management, as well as communicated with other associates and companies per their request, through email and text if needed.
Customer associate
Biglots
Manteca, US
12.2018 - 07.2021
- Assisted customers in finding the right product to fit their needs.
- Provided detailed information about products and services to customers.
- Processed cash, credit card, check payments for purchases.
- Listened attentively to customer complaints and concerns in order to resolve issues quickly and effectively.
- Took calls and placed orders for customers and management.
- Supported sales team members to drive growth and development.
Picker Tier 1 (Seasonal)
Amazon Fulfillment Jobs
Tracy, US
10.2018 - 11.2018
- Received and processed customer orders for merchandise in a timely manner.
- Verified accuracy of items picked, packed and shipped to customers.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
Associate
Taco Bell Corporation
Modesto, US
01.2017 - 10.2018
- Cashier, Expediting, Food Prep, Customer Service
Education
Bachelor of Arts - Psychology and Sociology
11.2022
Associate of Arts - Psychology and Behavioral Sciences
11.2020
Skills
- Calendar Management
- Mail Management
- Customer Service
- Professionalism
- Active Listening
- Organizational Skills
- Schedule Management
- Conflict Resolution
- Call Management
- Professional telephone demeanor
- Microsoft Office expertise
- Microsoft Outlook
- Research
- Proofreading
- Multitasking
- Written Communication
- Adaptability
- Transcription Software
- Documentation skills
References
- Erik B. Vaca, The Home Depot, (209) 302-6870, Supervisor Assistant
- Carmensia Tia Juana, In-Home Care Support, (209) 241-1687
- Carmen Pearson, The Home Depot, (707) 342-0610, Customer Care Supervisor
Timeline
MET (Merchandising Execution Team) - The Home Depot
07.2021 - Current
Customer associate - Biglots
12.2018 - 07.2021
Picker Tier 1 (Seasonal) - Amazon Fulfillment Jobs
10.2018 - 11.2018
Associate - Taco Bell Corporation
01.2017 - 10.2018
California State University Stanislaus - Bachelor of Arts, Psychology and Sociology
Modesto Junior College - Associate of Arts, Psychology and Behavioral Sciences
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
EMMA WILLIAMSEMMA WILLIAMS
Sales Associate at THE HOME DEPOTSales Associate at THE HOME DEPOT
Chasity LouisChasity Louis
OCC Representative at The Home DepotOCC Representative at The Home Depot
JUAN MARTINEZJUAN MARTINEZ
Sales Associate at The Home DepotSales Associate at The Home Depot
Sean AllenSean Allen
HVAC Service Technician at DeHart Plumbing, Heating & AirHVAC Service Technician at DeHart Plumbing, Heating & Air