Kortlen Bickham
Houston
Summary
Experienced professional seeking a role in a dynamic organization that values focus and dedication. Known for building strong relationships, excelling in exceptional customer service, and solving complex problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services
01.2023 - 11.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided escorts for visitors as needed throughout the facility.
- Completed incident reports to record security or loss prevention incidents.
Package Handler
Amazon Warehouse
05.2021 - 01.2023
- Organized packages according to type, size, destination, and other specifications.
- Load conveyor belts, transport, and stage deliveries for drivers to pick up.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Assisted in loading delivery trucks with prepared packages.
- Inspected damaged goods prior to disposal or return to vendor.
- Sort packages into designated sections based on delivery routes or destinations
- Follow all established safety protocols to prevent workplace injuries.
Retail Sales Associate
Family Dollar
04.2020 - 05.2021
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Resolved customer complaints in a professional manner.
- Complied with all health and safety regulations while performing job duties.
Education
High School Diploma -
Middle College High School
06-2020
Skills
- Goal-Driven Individual
- Experienced in Cross-Functional Collaboration
- Agile Learner
- Strong Analytical Focus
- Adaptability
- Team Leadership
Certification
- CPR
Timeline
Security Officer
Securitas Security Services
01.2023 - 11.2024
Package Handler
Amazon Warehouse
05.2021 - 01.2023
Retail Sales Associate
Family Dollar
04.2020 - 05.2021
High School Diploma -
Middle College High School
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