Hardworking professional with direct support experience developed during a healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
UAB
Birmingham, AL
01.2024 - 08.2025
Monitored vital signs and reported changes to the nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow, and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate, and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Assisted patients with daily living activities and personal hygiene.
Monitored vital signs and reported changes to nursing staff.
Collaborated with healthcare teams to deliver comprehensive patient care.
Maintained cleanliness and organization in patient care areas.
Documented patient information accurately in electronic health records.
Law Firm Assistant
ProSolvent
Trussville, AL
Provided exceptional customer service through prompt response times on all forms of communication including phone calls, emails, or face-to-face interactions.
Maintained confidentiality of sensitive client information by adhering to strict data protection policies and procedures.
Assisted attorneys with trial preparation, resulting in improved case organization and presentation.
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on case status.
Assisted attorneys in preparing legal documents and case files.
Maintained organized filing system for client records and legal correspondence.
Coordinated scheduling of client meetings and court appearances efficiently.
Communicated with clients regarding case updates and document requirements.
Answered incoming calls from clients and other attorneys in a professional manner.
Coordinated meetings between attorneys and clients.
Monitored deadlines for filings with state or federal courts.
Updated contact databases on a regular basis with new information about clients or potential leads.
Education
Highschool -
Shades Valley Highschool
Irondale, AL
Skills
Strong work ethic
File organization
Reception duties
Billing and invoicing
Critical thinking aptitude
Basic life support
Direct patient care
Recording vital signs
Patient-focused care
Team collaboration
Accomplishments
Currently participating in the Biology Club at A&M
Currently participating in NSBWM (National Society of Black Women in Medicine) at A&M