Kortney Carr
Alexandria,LA
Summary
Manager at MacArthur Drive Self Storage, excelling in customer satisfaction and operational efficiency. Skilled in QuickBooks and adept at time management, I proactively address customers needs, ensuring a clean, safe and welcoming environment for all customers.
Overview
14
14
years of professional experience
Work History
Manager
MacArthur Drive Self Storage
Alexandria, LA
06.2014 - Current
I manage 245 self storage units. I collect rent, take phone calls, rent storage units and rv parking spaces. I keep the facility clean and make sure that all customers needs are met with satisfaction. I also make bank deposits and do the quarterly taxes for the business. My records are kept on quickbooks and storage commander so I have knowledge in the software.
Phone Operator
Freedman Clinic of Internal Medicine
Alexandria, LA
01.2012 - 06.2014
- Enhanced customer satisfaction by efficiently handling incoming calls
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed multi-line phone system, expertly navigating between calls while maintaining a friendly demeanor.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Education
Ewell S. Aiken
Alexandria, LA05.2004
Skills
Adaptable and quick learner
Time management
Decision making
Team collaboration
Task completion
Organizational skills
Friendly demeanor
Proactive approach
Timeline
Manager
MacArthur Drive Self Storage
06.2014 - Current
Phone Operator
Freedman Clinic of Internal Medicine
01.2012 - 06.2014
Ewell S. Aiken